Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Temperature and humidity not working
The Temperature and humidity are not working on my Nanit pro once installing the camera and insights started working. I’ve seen that this has been a problem for other customers as well. Is there a way to fix that?
I have an Apple phone.