Hi, I have unpaired the cameras, but I couldn’t find a way to delete the profiles from the app. Is there a way I can delete them? Thank you.
but whenever i click on it it is asking me to pay sales tax making it 66/year. I live in the uK, we don't pay sales tax, i am not very happy with the false advertising and looking throough your community comments it says to raise a support question which i am doing. Thanks Hannah
For the last 2-3 days I have not been able to track the length of my son’s naps or overnight sleep because the app isn’t showing time elapsed at all. My dashboard with sleep insights is constantly loading but never finishes. I can see and head camera footage just fine. I’m very annoyed. What’s happening? I checked and…
I’m getting “Oops, we were unable to generate a video clip for this event” message for every single one of the videos from yesterday and today. Tried rebooting camera and my phone
All of a sudden the picture went to portrait mode and won't go back to landscape mode. I'm the grandma and don't have access to the baby settings. My phone (android) is set to auto rotate. This is super annoying, nothing has changed, so not sure why this happened. Anybody else have this happen?
I’m trying to get a sense of baby’s routine based on times. Is there a way to see a grid/spreadsheet form of when she’s in her crib/asleep so I can see if there’s a pattern? (Ie days in the x axis, hours in the Y axis?)
Hey everyone, We have slanted ceilings above our crib and recently purchased the Nanit pro with wall mount. There is not enough clearance to have the camera meet the height requirements. If the camera is closer to the crib, how much will this affect the functionality of the analytics?
hello, I received my Nanit for my baby shower and the box it came in says that 1 free year of Nanit insights service is included. Can you please send me the activation code or let me know where I can find it on the box so I can get that set up on my account? I would like to utilize it now since my baby is here and we are…
is a paid subscription required? At this point we only need the nanny for video monitoring. Thanks!
How is this possible? Wife's IOS-81 degrees Husbands Android 76 How could we possibly have 2 different temp readings from 1 camera?
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