I have just installed the Nanit Pro Camera from new, firmware is up to date. I have troubleshooted here first and reset the device. The night light will not turn on at all.
my background audio will start working and then after I close the phone the app stops playing the background audio after a little while. But it’s not immediate
it would be great if the Nanit could remove background white noise. We use a Hatch and the background noise is quite loud and the sound cuts out occasionally which causes disruption in sleep.
I find that both my nanits don't actively show the proper temperature. I was wondering if nanit could offer a feature in the app to be able to offset the temperature so it could be manually calibrated. A lot of us have thermometers in the room and I know that Nanit temperature and humidity readings can be inaccurate so…
I already tried refreshing multiple times as well as uninstalling and reinstalling the nanit app. Could someone resolve this for me?
Hello, Our Nanit app for some reason is tracking super long naps thinking the baby is in the crib. I’ve reported it as incorrect information but it’s still doing it. This has been going on for a couple of weeks now. Is this happening to anyone else?
I’ve noticed my 15 month old has strange orb round lights moving around on camera since she’s been in crib around 7 months. I’ve cleaned camera, repositioned Nanit, consulted spiritual advisors and they said it’s not harming her. I’ve noticed activity more active when she struggles to sleep. Does anyone else catch…
Hi. The wifi button on my nanit is stuck and the camera is not working anymore. There are several reports in the nanit community about this issue and looks like I'm facing the same problem. This seems like a widespread issue and a manufacturing defect with nanit. I reached out to nanit support and I got a very curt…
I have 6.44.592 and an updated iPhone. I also updated the app, and rebooted as well. If I try to use background audio, it will work for a few seconds then stop (I can't hear the white noise anymore) I tried to do the video where it is in the corner so i can back out of the app, and it won't work either, it mutes completely…
hi there, my nanit (original) wifi button is broken, can you help with this as can’t use nanit whilst going outside of house? Thanks
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