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Sound delay
After more than one year, our nanit cam started showing a delay between video and sound. Android app starts in sync, but the delay starts growing and after some time of monitoring we have a few minutes of delay in the sound. Must restart the app to regain sync. Anyone else has this?
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Movement
on my app it keeps saying my baby woke up, but when I watch the video of the “wake up” she’s just moving in her sleep. How do I change the sensitivity- not for notifications specifically but for it to add to her “sleep time”
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Changing between Celsius and Fahrenheit?
Can someone tell me step by step where to find the toggle to change between Celsius and Fahrenheit. I spent 30mins going through every setting option to find the unit toggle and I can't find it. In advance, your help is very much appreciated.
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Motion Detection too Sensitive
I have put the notification level on the lowest and I still get alerts even when no one is in the room. The system is too sensitive for our house. Is anyone else having issues where you get motion detection alerts way too often and vast majority of time they are incorrect? Thanks, Joshua
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Any updates w/ Do Not Disturb mode?
Strictly iPhone app related- Other apps have an option to “allow critical alerts” while the phone is on do not disturb mode. I think Nanit should have an option for this as well.
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IPad app no longer showing status detail
I use both my iPhone and iPad to monitor, yet just in the last day or so the iPad Nanit app is no longer showing the status detail overlay info - i.e. ‘Hey Mom, I fell asleep 15 minutes ago’. It’s still showing on the iPhone app, and definitely used to show on the iPad but now it just says ‘Good Morning mom etc’ - as if I…
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Is it just mine ?
My camera isn’t letting me c my baby while he sleeps , something’s wrong
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Firmware Update
Is there a firmware update push happening now? Trying to put our baby down for the first time and the video stream won’t let us due to the update. Thanks.
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Sound level
My daughter sleeps with the white noise playing from the camera over her head at about 30% I don’t know if this is too loud? What is the decibel size if I turned the camera sound up to 100% ? thank you!!
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Multi-Stand compatible with Nanit Plus
Just curious if the multi-stand is compatible with the nanit plus as well as the pro? I don’t see that info anywhere, and we are looking for a travel stand for our plus. Just want to make sure it works before purchasing thanks!
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App Request - Dark Mode all screens of the app
The app in general is of the darker tones but the notifications screen is bright white. Can you make this screen dark mode compatible too please? With a new baby sleeping in the same room, and a toddler in their own room, anytime I look at the notifications screen my whole room lights up like a Christmas tree.
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No notifications
Since the firmware update we haven’t been getting any notifications from the Nanit (sound motion etc) no sound or motion is being recorded in the “activity” section of the app either.
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Sound Notification while camera off
We just set our Nanit pro up (updated all firmware etc). Have camera turned off on my app and my wife's. Got notification (while camera was "off" for sound and when clicked notification discover the "off camera" recorded our dog barking and a picture of the wall I have the camera pointing at. Is this a known issue? Is the…
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Faulty design on floor stand and camera
After one to many Red Alert and 3 weeks of frustration not being able to swivel down the camera on the floor stand as per instructions I disassembled the camera out of frustration and learned that my unit has been assembled incorrectly in the factory. Please see photo. My camera can swivel only upward, not downward. In…
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App Feedback: I like the event dots added to video history.
Thanks for adding the event dots and labels to video history in iOS v3.5, they are very helpful. I do have some dots without labels. Is that on purpose? It looks like they may be movement or noise events from spot checking a few of them. A few small suggestions if you don't mind. First, it would be nice if the UI gently…
