My twin infants are sleeping in bassinets in our room. At around 1 am, I woke up to the bright Nanit night light in our room. My husband nor I turned it on. Why would the light have turned on by itself? I’m worried we were hacked.
I accidentally closed the 5 months photo pop up and now it’s not appearing in my memories tab! how do i get it to reappear? Is there a way to regenerate it?
The background audio has stopped working, when I leave the app it either ends immediately or after 30 seconds or so
My notifications had gone from very regular to non existent so I checked the motion area and alert zone and they had both gone back to the default full camera image. I reset them both and saved them but again, no notifications. When I checked, they were back to default. When I redid it again, I went straight back in and…
Hi there! We purchased our Nanit Pro Complete with floorstand in December 2023 from Nanit. Our box states that it comes with 12 months free of the Insights plan. Our account when activated is only showing 6 months and just expired. Can you please advise? Thank you!
The WiFi button doesn’t work and I am not able to connect the device to Bluetooth making the camera unusable. Please help!
Hi there, I just unboxed my Nanit Pro and the night light won’t turn on. I have already tried resetting the camera and it still won’t work.
Just now 6am my son was crying and when we went soothing him noticed the bird sound was turned on. Checked video history realized it was turned on since 4:12am and worst part not by any of us in the house! Recently at times (once yesterday morning) I was not about to turn off nature sounds opened by my husband from my…
We're thrilled to share our latest feature designed to make your parenting journey even smoother: My Nanit Sounds. Now, you can customize your Nanit Pro Camera notification sound with our brand new Pingtone. So, how can My Nanit Sounds help your family? Let's break it down: ℹ️ Cut through information overload: We get…
Hello, I need urgently the mac address for our NANIT PRO camera. We are staying at the hotel for the next 3 days and we bought this camera specially for this trip. The IT manger said that MAC address is the only solution. N301CME233809F APP VERSION 4.12.1.308 Thank you. Yael Stern Zelinsky yaelis30@walla.com Boris Zelinsky…
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