Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Details and RSVP information here
-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt
(6/13 @ 7PM EDT)
Breathing Motion Monitoring
Discussion List
-
How do I get alerts when my baby rolls over?
My baby just mastered the roll over from back to tummy and she gets stuck there breaking her sleep eventually. I would like to be notified when she performs a turn so that I can turn her back. Wondering how do I do that with Nanit alerts? Thanks.
-
Nanit Sleeping Bag
Hi does anyone know what the tog rating is for the Nanit Sleeping Bag?
-
New false alerts/poor summary
Does anyone else keep getting a notification that says “breathing motion monitor has stopped. Nanit couldn’t detect breathing-wear movement in _s crib was she removed?” this is different than the “red alert” and each time we check the breathing monitor is still getting readings. It’s done it 5+ times tonight. It seems like…
-
Nanit Sleeping Bag
Hi, just wondering if anyone has the Nanit Breathing Wear Sleeping Bag and the Nanit Pro Camera & not just the Nanit Plus? I wanted to check if the Sleeping Bag works with the Pro camera? Currently using the Nanit PJs but my little one is fast growing out the largest size and want to use the Sleeping Bag version rather…
-
Breathing band issues?
As a FTM with terrible PPA I am very disappointed in the breathing band as it has given false alarms multiple times- after the first time it went off I am not sleeping at night because I am so terrified that my baby is not okay. Has anyone else had issues with the breathing band? What do you suggest? I am so upset that I…
-
More than one kid
If I have two nanits will the breathing alert still let me know if my infant stops breathing if I am viewing my other child? Also, is there a way to scan on the nanit so I can hear both kids at night?
-
Sleeping Bag
Reaching out to the community on this one. New parents/first child is our background. Son is 6 months and has mastered the art of neck control and rolling over. This now makes him a preferred stomach sleeper. He starts on the back, but will transition to his stomach in no time. With this is mind, will the sleeping bag give…
-
App glitch since last update
Ever since we updated the Nanit…having issues with selecting the breath monitor. I have to exit out of the app and reopen it to select the breath monitor. Not a huge issue…more an annoyance than anything else. Any suggestions?
-
Nanit sleep sack
Help! I’ve loved using the Nanit breathing wear sleep sack but recently my daughter is able to unzip it and get out. Any tips or suggestions would be appreciated! I know I can put a shirt over it but I really like to use the breathing wear. Thanks!
-
Unable to pick up breathing band since last update
Hello All, is anyone having issues since the last camera update? We have never had monitoring issues with the bands before but since the update it seems to always be struggling to pick up breathing :/
-
tog of the sleep pajama
Anyone know the tog of sleep pajama?
-
False alerts
My Boy is 11 days old. We have tried using the band but it keeps giving us false alerts. What can i do. I have tried all the tips you recommend
-
Has anyone had issues with breathing wear after washing them
my 6 week old had been using the band with no issues, but the other night she had a blow out and stained her breathing band so we washed it with her laundry and last night we kept getting red alerts.
-
Receiving notifications after setting motion zone
Is there a way to not receive notifications to my phone for when my child is on within the motion zone that I setup within the app? Atleast 75% of my notifications are from a shadow moving of trees from having the blinds open.
-
Nanit User
We just started using the Nanit on its real mount. We’d had the baby in our room using the multi stand until now. Since we moved it, the red alert has gone off a few times because it can’t detect movement. It also has gone blurry a few times and won’t connect because it can’t detect movement. It’s higher than the multi…
Categories
Popular Tags
- Expert Events 58
- Insights/Sleep Data 57
- Feature Request 41
- No Audio 41
- Insights Subscription 40
- Camera Pairing/Onboarding/Reconnecting 39
- Red Alert 37
- Camera Hardware 36
- Camera Offline 32
- Nanit App 30
- Alerts/Notifications 30
- White Noise & Nature Sounds 27
- Live Stream/Feed 23
- Camera IR Lights/Night Mode 23
- App Feature 20
- Frequent Disconnection 19
- Update Release Notes 16
- Temperature/Humidity 16
- Breathing Motion Monitoring 15
- Video History 13
- Breathing Wear 13
- Presale 13
- Background Audio 11
- Night Light 10
- Audio Quality 9
Upcoming Events
-
💬 Parent Like a Pro AMA: Digging into the Data with Nanit Lab
Nanit Lab's sleep and pediatric experts Dr. Natalie Barnett and Dr. Maristella Lucchini will be in the Nanit Community to answer all your questions about your baby's Nanit data! Head to the AMA thread to share your data and questions or concerns with Nanit Lab and they'll help you uncode it for a better night's rest! This…
-
💬 Parent Like a Pro AMA: Managing Parental Burnout with Shelley of Run Tell Mom
Are you feeling overwhelmed, burnt out, or frustrated? If you are struggling to navigate being a parent, partner, friend, professional, person (and so much more), Shelley is here to help! This week, Shelley is joining the Nanit Community to answer your questions and help provide sustainable solutions to help support your…
-
🎥 Parent Like a Pro Webinar: Conquering Self-Doubt
Join us for the final Parent Like a Pro session: Conquering Self-Doubt. In Nanit Lab's recent State of Parental Confidence Report, there were 4 categories that appeared to have an impact on parental confidence overall. One of those pillars is Self Doubt. In this session, we’ll explore how self doubt creeps into…