Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

What age to stop breathing monitoring?

Our little one is nearly 19 months old, and we are still using the breathing monitoring via the Nanit sleep sack. We recently went on a quick trip, and we were unable to get a clear view of the breathing motion via the hotel provided crib and multi-stand. I suggested to my wife that she probably doesn't need

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