Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

3 False Alarms in 2 nights

I am beginning to wonder if I am getting false alarms or my baby has breathing issues, I used the Nanit for 2 years with my first baby and no issues, been using it with my 8 week old for about a week now and first 3-4 nights completely fine, the last two nights at 3:03, 4:18 and 4:39 am

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