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Background Audio cutting out
For the past 4 days when I am using my app in background audio the audio cuts out. I also keep getting notifications that I am losing connection to the camera (these are not always happening together) but when I open the app the camera is fine. I'm just not able to have the audio consistently which is an issue during the…
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Why is the sound/ microphone not working on my Nanit?
I put my son down for bed and the nature sounds we’re playing fine. About halfway through the night he woke up and it was no longer playing. I tried unplugging for a minute and plugging back in. Doing a hard reset. Uninstalling and installing the app. Reconnecting to our wifi and everything inbetween and nothing. Neither…
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Microphone Issue
Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
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My Nanit Pro has no audio coming from it
My Nanit Pro camera attached with a floor stand has no audio coming from it at all (microphone or nature sounds). I have tried rebooting, power cycling, reseting the camera; all to no avail. It is currently on Firmware 6.44.592 (same as our other camera which we access via the same app and works fine). Other than the sound…
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Sound stopped working in the middle of the night
when I went to bed last night my sound was working…. I woke up this morning and the sound wasn’t coming through my phone anymore and my daughter had been up for hours. I am so upset and frustrated. I feel like I can’t trust the app anymore and am wondering if I should now sleep with an additional monitor?? I am so afraid…
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No sound
I keep losing audio from the Nanit app. Its working fine for my husbands phone. I’ve updated the app, restarted the app and did the trouble shooting. Any other tips?
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Sound not working
Just run the update on the app and the sound is no longer working - how can we restore it thanks
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No audio
There is no sound from camera view in Nanit app (ie we can’t hear crying while app is open). Unplugged device. Reconnected to WiFi. Uninstalled app. Restarted phone. Nothing works.
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Nanit Sound Turning Off
For probably 3 months now I’ve woken up to my nanit sound not working or staying on all night. It happens every single night, without fail. Most nights my 1 year old sleeps through the night but it’s extremely saddening when he does wake up and cry for 2-3+ hours, and I have no idea because the sound has stopped working.…
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Sound not working!!!
I updated the app this morning and ever since then there’s zero sound. Don’t even get a notification if baby is crying. How do I fix this??????
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Sound not working all settings active
sound was working yesterday now the sound isn’t working. I have tried uninstalling app and reinstalling, turning camera on and off
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iPhone notifications
are there any plans to create a feature to customize notifications for the iPhone? As many users have mentioned the iPhone notifications are fairly quiet and not unique to the Nanit meaning the tone is the same as notifications from other apps. If you’re a deer sleeper the notifications may not wake you meaning that you…
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No sound
I have no sound coming from my app. I updated the app yesterday and it is now not working. I have tried deleting and reinstalling the app. It did not work.
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Sound audio not working
my audio is not working on the app. I’ve deleted and updated app and logged in and out and still not working
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Nanit sound
In the middle of the night when my son is crying the sound isn't working until I open the app then it seems like it reboot and starts working again. I have ensured the volume is fully on even when the screen is off.