I have just installed my Nanit pro with stand and our first night was a failure because the Nanit camera didn’t automatically switch to “night vision” to allow us to see our baby at night. I tried to look in the app and online how to turn it on, but there’s nothing except how to turn the night light on… how can I turn on…
Since the app updated on my iPhone and iPad this past week, it seems as if the video streaming is hazy. If it wasn’t for the breathing band, baby blends into the crib. It’s also made it harder for the breathing band to be picked up. I’ve cleaned the camera lens but not sure what other troubleshooting I can do.
Hi, I have been using the product for a year and so far sometimes when we attached the camera to the flex stand it was wobbly but today it wasn't working and I had to detach and reattach the camera and then a small metal part fell off. Unfortunately I cannot use the camera now, can you please help? Is there any way to…
I've recently updated the firmware to version 6.23.530 and now I can't hear any sound coming from the camera
For the past couple of months now, an ad for Insights has been displayed in the app on the camera's image. It takes up nearly half the screen. I bought this intending to use it as a nanny cam and nothing more. I'm not now, nor will I ever be interested in Insights. Please take down the ad. It's sooooo annoying that a I…
hi today I have a 1038 am event in which my baby fell off the changer. Cannot access it. Can you assist?
I’ve noticed that no audio is coming through at all for our Nanit Camera. I’ve seen multiple other users have the exact same problem and followed the instructions given (delete the app, reset phone, reset router, power cycle camera, etc. etc.) and still my wife and I can’t get audio to work on any of our iOS devices. Need…
I no longer have a Nanit camera and want my account, baby profile and all data deleted.
Hi - Our baby is very dependant in the white noise, she sleeps only when it's on. The sounds (white noise, waves etc.), stopped working yesterday. The rest of the camera and it's functions are working fine. Can someone help here? Best Roosh
Hello, I have a question in regard of the compatibility between an old Nanit Plus (Genuine, N151 or N211US) model and the new floor stand. Can a Nanit Pro floor stand be used with a Nanit Plus camera and still offers just basic monitoring? How about if we want to upgrade to Nanit Insights premium plan? Does it work with…
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