My wife had our baby this week, and I just set up our Nanit Pro and am now trying to activate the subscription that we purchased along with the camera (back in November of 2023). I have tried this now on my phone and on my laptop, in both the Safari and Chrome browsers, but the activation page seems completely broken. I…
Hello, as of today, April 12, I can no longer see insights such as the night summary/day summary, when my daughter was put down, etc. It used to display right there on the "live" screen - "hey mom, I went to sleep X hours ago." But now it is just blank. Did you change this feature for some reason?
Nanit Pro CAmera Android device App version 4.0.3.2 I need to cancel the subscription and refund the money.
hi there, I have 3 Nanit cameras one for each of my kids - 2 of them are working fine and 1 of them has no sound ! I can see my son but I cannot hear anything ?
I moved it from the floor stand to the Flex Stand and now the nightlight never flashes to boot or to pair. I’ve tried power cycling, deleting the app, pressing the reset button but that also does nothing. The wifi button does not make the night life flash, plug-in it back into the wall will not make it flash. The infrared…
All of the help articles only list iOS and Android support, but with Nanit working with Amazon for Alexa/Echo skills does this mean the app is also easily installed on an Amazon Fire Tablet?
opened brand new Nanit today. Won’t turn on. Have tried multiple cables/power supplies
I installed two Nanit Pro cameras in my babies nursery 3 nights ago. The Day/Night Summary worked the first day and night and after that hasn't worked since. How do I go about getting that feature back where I can track how long my baby slept and if there were any interruptions etc.
We just purchased the Nanit pro and after setting it up we have no live stream. It gives us notifications of movements and sounds but upon opening the app the live stream does not work and keeps spinning to load. We have reset multiple times and reinstalled the app as well as checked out internet connections. Everything…
Hi - I was auto-billed today for Insights for my child. I meant to cancel this as he does not need breathing tracking anymore. Can I be issued a refund? Thanks, Andrew
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