Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Cam Keeps Disconnecting

edited November 2023 in Camera + App 1 comment

my Nanit can keeps disconnecting when I unplug and plug back in it works for a couple minutes and then disconnects again.

I know it’s not wifi or network because I have another on in the house that works fine all night.

It also feels extremely hot to the touch.

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