Hello, there are quite a few posts of peoples sound broken after the update. Where is the hot fix to fix this? No more sound out of my oldest model but newest model works. Did all the power cycling already
the white noise, nature sounds, and microphone are no longer working on our Nanit. The camera is working, but no audio. I’ve seen several posts about this and have tried the recommended troubleshooting to no avail.
hi anyone know what to do for this? I downloaded the google play store and everything!
I have just installed my Nanit pro with stand and our first night was a failure because the Nanit camera didn’t automatically switch to “night vision” to allow us to see our baby at night. I tried to look in the app and online how to turn it on, but there’s nothing except how to turn the night light on… how can I turn on…
Since the app updated on my iPhone and iPad this past week, it seems as if the video streaming is hazy. If it wasn’t for the breathing band, baby blends into the crib. It’s also made it harder for the breathing band to be picked up. I’ve cleaned the camera lens but not sure what other troubleshooting I can do.
Hi, I have been using the product for a year and so far sometimes when we attached the camera to the flex stand it was wobbly but today it wasn't working and I had to detach and reattach the camera and then a small metal part fell off. Unfortunately I cannot use the camera now, can you please help? Is there any way to…
I've recently updated the firmware to version 6.23.530 and now I can't hear any sound coming from the camera
For the past couple of months now, an ad for Insights has been displayed in the app on the camera's image. It takes up nearly half the screen. I bought this intending to use it as a nanny cam and nothing more. I'm not now, nor will I ever be interested in Insights. Please take down the ad. It's sooooo annoying that a I…
hi today I have a 1038 am event in which my baby fell off the changer. Cannot access it. Can you assist?
I’ve noticed that no audio is coming through at all for our Nanit Camera. I’ve seen multiple other users have the exact same problem and followed the instructions given (delete the app, reset phone, reset router, power cycle camera, etc. etc.) and still my wife and I can’t get audio to work on any of our iOS devices. Need…
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New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for success. In this webinar, we'll cover: The Nanit ecosystem Nanit Insights Plans MVP features for the newborn phase How Nanit…
