Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Quiet alert notification on iOS 17
has anyone noticed how quiet the notifications are after updating to IOS 17? We’ve missed every notification with the new Apple iOS 17 default alert tone. The default alert tone cannot be changed on the phone, is there any way to change it from the app? Is there a fix being planned to allow us to change the alert on
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