The white noise is no longer working on my monitor, the music icon is highlighted as if it should be working but no sound is coming out. I can also no longer use the microphone to communicate
I just purchased Insights Memories during the sale and am trying to activate. I type in my activation code (I’ve tried on mobile and desktop) and it says “Just one more step to start your plan!” And when I click “continue” nothing happens. Been waiting to speak to someone on the costumer support line for almost 20 minutes.…
We move the camera between the wall mount and flex mount between day and night - I assumed I could only get the detailed activity reports (detailed: “Caregiver is helping baby” vs non detailed: “Motion Detected”) when on the wall mount. But the other day, I received detailed activity reports and a Night Summary from the…
It seems that once I updated my Nanit app the sound hs stopped working. I’ve power cycled my phone, uninstalled/reinstalled the app, restarted internet.
After doing the camera update a couple of days ago my camera has now taken a picture without my permission and i most certainly didn't take this picture. Can someone please look into this? Thanks
New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for sleep success. In this webinar, we cover: The Nanit ecosystem Nanit Insights Plans Top features for the newborn phase How Nanit…
My nanit took 2 photos early this morning without me asking it to. I know 100% I didn’t ask it to because I am in the photos, my phone is also visible and I am clearly not touching it. How did this happen?
hi all! I went on the Nanit app today and it told me to update the app/camera, and when I did, the camera still connected but the live stream video is not working at all. Any idea how I can fix this?
Hi Team, My audio has been cutting in and out on my original nanit, as soon as I added a new device about 2 years ago. I thought I just had to deal with it, but it has been. more pronounced the past 6 months and driving me crazy :). Are there any options to fix this?
Please help as baby is coming soon. Can't seem to get the free subscription. Hopefully it's not a bait and switch.
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