I have an iPhone, while my husband has an android, and our sounds are completely different! I have this loud, unbearable, staticky noise in the background with my volume at 1/3, while my husband’s is at full volume and it sounds like white noise. Anyone else having this issue? How do I resolve it? This is the first time…
Is there anyway to get notifications louder on IPhone or to get notifications while phone is on sleep mode? I am unable to hear notifications while asleep.
I had to set up new camera as the other failed, but I now have duplicate baby accounts, can you help with this?
my daughter is scared of the red lights staring at her above her bed, so we end up switching them off and losing the night vision mode utility. that said we still check on her during the night and need to turn it back on and off. That means going five steps including a long scroll down each time to switch it on and back…
Bought Nanit Pro in December, worked perfectly last night, when I turn the camera back on at power - completely dead. Looks like lots of others having the same issue - not ideal when trying to sleep train and you usually use the split screen for both kids. Very very very annoyed having spent over $600 on both units in less…
I have an iPhone and a few days ago my nanit app started losing audio when the app was minimized and I went into another app. I could always switch to a different app and hear the nanit monitor still on in the background, but now it isnt working and there is now no audio unless I am on the live feed constantly- so I can’t…
Nanit camera has all of a sudden started showing my baby awake for long stretches at night. She moves around a little and tends to make noises in her sleep so I usually wake up when I hear her making noises and moving around and she just goes right back to sleep. But Nanit shows a large window of yellow for that tiny…
Hello everyone, I'm having an issue regarding the camera positioning on the crib wall. I can't exactly center it on the crib because we have a window in the appropriate position. I've thought of two alternatives: (i) Positioning the Nanit at the end of the crib in a centralized manner (which I believe would affect its main…
Hi, We regularaly leave the white noise on all day because we may not have our phones to hand to open the app and turn off the white noise. It's also a bit of a faff clicking through the screens, waiting for it to load etc. What would be great, is something like a physical button to just press to turn on/off the white…
Over the past couple of nights, the audio randomly stops coming through on my app. I leave the app open so I can check in on my baby whenever I wake up & the audio is not there even though I’ve got the volume on high & the app was never closed. This is the second night in a row this has happened. We’ve heard the baby…
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New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for success. In this webinar, we'll cover: The Nanit ecosystem Nanit Insights Plans MVP features for the newborn phase How Nanit…