I have two cameras and use split screen, the sound keeps cutting out in the night so I have no idea my baby is crying. It cuts out for both cameras so can’t be the camera and I’m up to date with the app versions and iOS on my phone. I’ve tried the reset suggestions from other posts and it does nothing. What can be done…
Is anyone else having issues with the Nanit App glitching and kicking you out while using the split screen mode? My app and device is up to date. Any suggestions?
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
I’d love to be able to control the camera background volume independently from my phone volume. While my baby is sleeping, I’m often doing something else on my phone (listening to a podcast, scrolling Instagram, on a work Zoom call, etc). If I adjust the volume of the primary thing I’m doing, then the background volume is…
I just bought a nanit pro, and after 1 day of using the sound from camera to app stopped working. There is only a static noise when I turn the sound on, and I can't hear the baby. This problem persists in all devices and in the browser so it looks like a camera hardware/software issue. Whenever there is a noise around the…
My Nanit reset button is stuck, my Nanit just suddenly stopped working. I’m being told I have to replace the head when the camera is just right at 2 years old. I’m seeing others with this same issue which leads me to believe you guys are trying to rip off customers. This is obviously a known defect.
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
We connected our Nanit Pro for the first time yesterday. The Audio randomly stopped working and we are unable to reboot it - we’ve tried power cycle, reset and everything. We have a newborn and it’s completely unacceptable that we already have an issue with the Nanit sound. Please contact us ASAP.
Recently i went on holiday and took the Nanit with me, unfortunately I was not able to setup it at the hotel but to my suprise when returnjng home is failing to connect where.it always worked, i can see that finds the camara and connects to network then on Ui shows "connect to nanit..." geta stuck here and then shows thr…
I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, even when out of town with my phone on cellular. This problem started around June when I upgraded the camera firmware. The…
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