Please help!
video history not working for two days . My sleep coach NEEDS these. Please advise
I have tried all trouble shooting activity and it isn’t updating when the baby falls asleep and when she wakes up?
hello, my Nanit camera was showing the nature sound (music icon) but has since disappeared. My nature sounds are toggled to on in the app too.
There send to be absolutely no option to download an event "motion detected". How can I download my video clip?
my husband has a Google pixel something and I have an iPhone 13 Pro Max. When his app last updated, it has much better features than mine which is up to date. We have two daughters and he’s able to swipe between cameras instead of going into the sidebar and selecting a camera. When he uses split screen he has all the…
THe app shows the nature sounds are playing, but the camera is not playing any nature sounds or white noise. It's been almost a week. I've done all the troubleshooting, power cycling, uninstalling/reinstalling the app, restarting my phone, all together or as separate steps and nothing is working. My husband's phone is…
Last week I tried to setup the Nanit Pro (with square stand). Plugged the camera into the stand, and the stand into an outlet — then logged into the app to begin pairing — but the camera won’t turn on. That is, nothing lights up when I plug it in, and nothing happens when I press the WiFi button. I’ve received two…
We have a really frustrating issue where Nanit’s time stamps are very incorrect, which causes us to not be able to accurate track how long our baby has been asleep, or what are the real times of sleep/wake ups. Thus all our sleep diagnostics are off too. For example, in this photo, it says “my bed was attended 4hrs and 21…
As of late I've been having issues with my app. I would say maybe just the last week or so. The activity center is never correct anymore. I emailed Nanit directly, but am waiting for a response. I figured I may also be able to get some help here too. One example is that today the app says my daughter was taken out of…
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