I’ve been having reoccurring issues with Nanit dropping connectivity through the day. Issue seemed to get really bad after the 6.48.6 update. Rebooting, repairing, and changing bandwidth have not solved the issue.
Hi Nanit team, We love using our Nanit and it’s been incredibly helpful for monitoring our baby’s sleep. I wanted to suggest a feature that would make the experience even better: It would be great if the audio feed could automatically mute when the baby is not in the crib. Right now, the sound stays on 24/7, even when the…
hi there, My app has not show any advantage since May 30th. I have been busy and didn't really pay attention till 2weeks agago. I have Insights premium so I don't understand what is going on or what went wrong. Can we please resolve this as I am not getting what I paid for. Please let me know what to do because I just…
My video history cuts off around 25 minutes before the live stream/current events. It used to show me a few minutes before live/current events. It’s also showing “taken out of bed” and “woke up” when there is no activity. I have signed out/ back in, close my app, and unplugged the camera. Nothing has helped. This started…
Hello, I need to find the MAC address for my nanit in order to connect it to my wifi network. Can someone privately message me to help me do this? Thanks!
Hey, we’ve just recently purchased the Nanit from wall mount and installed it yesterday. Last night, I realised the camera feels hot to touch. When I unclipped from the wall mount, both the camera and the back of the camera that has the connections on it felt very hot. is this normal? Should I be worried? thanks
I just received my third Nanit pro camera. We have a three-year-old, and one year-old and we are expecting a newborn here within the next four weeks or so… On my iPad/iPhone I can only see two cameras while my husband has visibility to all three of them on his Samsung Galaxy. I read that androids, have the ability to see…
Hi, Issue 1: I have an iPad Mini 6th Generation and split screen mode is not working for the Nanit app. My iOS version is the most recent (16.6) and my Nanit app version is the most recent (3.11.8 (622)). The split screen function appears and I can click it but I cannot add any cameras to the split screen view (which I can…
I would drop my existing logging app and switch to Nanit for the convenience if you had one more feature. Not all Moms breastfeed and I appreciate you have a Bottle option in the app, but it is very important to track production as well if you are not breastfeeding and I would appreciate that option being added.
please help. I’ve tried everything.
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