Similar to this user (https://community.nanit.com/discussion/6008/broken-nanit), our connector broke off, such that our camera won't connect to our stand/charger anymore. How can we find a solve for this? Thank you.
when we have out daughter in her room and want to monitor the camera and when we go to sleep our phone makes a terrible white noise sound. This has been going for a month or so. Is this something that can be fixed? I see others having the same issue.
Hi there, We have 2 profiles for our 1 child. I'd like to delete one. I unpaired it from the camera but now cannot seem to delete it off my screen. Can you please help?
there is a random profile in my account under “baby” I can’t delete. When I try and use split screen it won’t give me the option to make it with my two actually accounts that have my babies cameras attached to them. How do I delete?
my camera’s Wi-Fi button is stuck. I cannot use my camera. It is less than one year-old.
I would like to know what I am missing, suscription is confirmed but I keep seeing that the camera needs to be on a stand in order to work. Which i don't understand as I have my camera on a stand. Appreciate any insights on how to fix this or I'll have to cancel it. Too expensive for it not to work properly.
Hi Nanit experts, We have the Milestones plan, and would love to download all of our child's Memories videos that Nanit automatically creates (e.g. morning pickups) in landscape orientation at the full 1920x1080px video resolution that the camera captures at. Is this possible, and if so, how? It unfortunately seems that…
Hello, we have the Nanit Pro camera (model N301), and we’re experiencing an issue with the video history. It is not continuous and cuts out multiple times throughout both the day and night. This has been an ongoing issue with this specific camera. The device is fully updated, and we also have another Nanit camera with an…
I have the Nanit Pro, using app version 3.64.0 and currently subscribed to the memories plan. I have used the Nanit for 3 days now and have never been able to see the video history clips (screenshot below). I also have never gotten a sleep score or any sleep insights to work (also screenshotted below). The notifications I…
I am typing in my real phone number, in +972 zone, and getting an "Invalid phone number", I also tried my wife's number and got the same result.
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