Please check your firmware releases for this BPFDoor signature and release a patch to address this attack vector.
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
I have Nanit pro. The Nanit app video stream does not work unless I’m on home WiFi. So i can’t watch video when away from home. It used to work fine until recently. There’s no WiFi only setting on.
I read that it was possible to use the nanit without a subscription, however, I don't seem to see a way to activate the app without paying for a plan. Can you help resolve this?
We weren't aware when buying your expensive product that you guys would also be forcing us to pay for a subscription just to use the Nanit camera. All we want to do is use the camera as a baby monitor, but it literally won't let us finish setting up without buying a plan. Looking at the Nanit site, it says that you don't…
I dont see an option for split screen on the Nanit Home. Is that possible? Feels crazy for that not to be an option.
Hello, I was switching from a Nanit camera with Flex Stand to the Floor Stand and accidentally added it as an additional camera/subscription rather than replacing it. I renamed the profile to "Delete Me", removed the camera I'm returning, and cancelled the trial Sleep subscription associated with it. Please help remove it…
I've had this camera and mount now for almost 3 years and the temperature & humidity readings have stopped working. They show up as “- -“. I’ve tried unplugging the camera from the stand countless times, unplugging the stand cord from the wall, making sure firmware is updated, uninstalling & reinstalling the app, etc. A…
I was just charged for the basic insight sleep plan and canceled it. I want to upgrade but do not want to pay twice, is there a way to get a refund?
Hi there, I have a Nanit Pro with the Wall Mount but am missing the mount level and the screws/drywall anchors. I see that at one point I could purchase these replacement parts online but they are now sold out and I'm unable to find them anywhere. Is there somewhere I can purchase these so that I can mount my camera and…
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