My nanny uses our nanit app few hours a day with Viewer access. But I want to enable the access only for those few hours. Is it possible ? or is it manual at this time ?
I just bought and set up my camera but when I turn the lights off, night vision does not work at all even though it’s turned on. What could be the issue?
I'm trying to add our newborn to the app, because we don't need it for our toddler anymore. I've already detached my camera from the toddler's profile, and reset it based on other support documentation. Now how am I supposed to create the new baby's profile to add the camera to? Shouldn't there be somewhere in the UI to…
hi, this morning my app made a very high-pitched beep like an alert. not using a breathing band and my notifications don’t show anything out of the ordinary. It does seem the babies eyes were covered by the mobile hanging in the screen for that moment. Will that set off a high-pitched beep alert? Is that a feature?
Hi i have the nanit plus and im using iphone 14 , i want to change the speed of the video history to normal because all the recorded videos on faster speed than normal
I need an option to turn off the Lost Connection motivation. It triggers so frequently and 99% of the time the camera is still connected anyway - so it’s a false notification! What’s worse is the notification goes to my watch and wakes me up. I want the noise and motion ones to wake me but not a false lost connection…
We just installed the Nanit Pro with Floor Stand. Does anyone have tips to make the Crib Position stay permantently zoomed in? I keep setting it on the software on the Iphone app to have a tight shot of the crib taking up 90% of the image, but it just feeds us a live wide angle and zooms out for the crib and shows the crib…
I cannot find the activation code for my nanit camera, I bought it with a year long subscription and I don't have that right now.
My daughter just started sleeping in her own room this week, and coincidentally the sound coming from the nanit is not working at night!! It’s very upsetting for obvious reasons, but what’s odd is it works fine during the day for her naps. Is it something with night mode? I also have background audio on? Please help! This…
when I went to bed last night my sound was working…. I woke up this morning and the sound wasn’t coming through my phone anymore and my daughter had been up for hours. I am so upset and frustrated. I feel like I can’t trust the app anymore and am wondering if I should now sleep with an additional monitor?? I am so afraid…
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