Hello, I am unable to adjust the dashboard manually as all nighttime sleep is considered as naps, which is very frustrating. I cannot change the date of our of bed which was 14th therefore the time in the bed is stuck and I cannot update it. Baby was in bed from 8.42pm on 13th and was out of bed 10.12 am on the 14th, that…
Just run the update on the app and the sound is no longer working - how can we restore it thanks
Three times in the past week, Nanit has thought that our 9-month old was taken out of her bed while asleep and was then put back in bed 3-5 hours later. There are never any visits. Our daughter sleeps through the night and the videos don’t even show her moving when she’s supposedly picked up or put back down. It’s really…
I am experiencing the same thing. Camera suddenly went dark and no longer has any visibility in low light.
In the activity center it's nice normal speed, but the insight memory is at 1.5 speed and with no sound rendering it useless. Is there any setting I need to change in the app? How can I save the normal speed version?
received an email today saying my Nanit insights trial ends in 1 month which means we only got 6 month trial. when purchased I read we had a 1 year trial. Is this an error ?
The wifi button is stuck loose and I'm unable to press it to connect to wifi. This is super disappointing after such a short time with a very expensive monitor. I'm also now travelling for 3 days and unable to use the camera for my child.
I activated my Nanit Pro camera in August when my baby moved to a crib. The camera I have came with a free one year subscription to analytics etc. My subscription has just ended, over 6 months early. Why would this happen?
I am getting alerts every few days that my subscription is over. I go in and subscribe again but it is a continuous issue.
Once again Nanit is not working on Google Home Display devices. This matter was resolved in another thread and proceeded to work for about 48 hours. Please investigate with Google
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…