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App so slow - needs constant restarting
Does anyone know how to make the app less slow? Mine currently needs constant restarting as every time in open it the video is blurry, the breathing monitor doesn’t show and I can’t access the nightlight/white noise. Really inconvenient when trying to access the camera or nightlight quickly. Please help!
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Nanit switching on and off
Twice in the last 24 hours the nanit has switched on and off again, stopping the white noise and breathing monitor and waking the baby up. Then trying to use the app to get things back running takes forever as it ‘loads’ and buffers. I’m genuinely aghast that a camera that costs this much money fails on such a basic level.…
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📱 Nanit iOS App - Version 3.6.6 - May 9th 2022
📢 What's new: We're constantly looking at ways to make your baby's sleeping experience better. Our Breathing Motion monitoring is more automagical than ever. Once you start the session, we will automatically detect the pattern of your baby's Breathing Wear to simplify the process. You can read more about it here: 📣 New…
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Night Light
We have had two different nights this month where we go upstairs into our sons room to put on lotion and jammies and lay him down for bed… it is dark when we walk in and turn on a lamp but when we turn to put him in bed we see the Nanit night light has somehow turned itself on. Our son sleeps in complete darkness so this…
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Insights Issue
I have two issues that’s not being resolved through the web form. when I purchased the nanit back in November of 2021, it came with a year free of insights. I read that if you enable it right away that you cannot go back. So I waited until yesterday to activate the 1 year free insights. Upon activation, it shows that it’s…
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Stopping/Starting white noise without the app
Hi, We regularaly leave the white noise on all day because we may not have our phones to hand to open the app and turn off the white noise. It's also a bit of a faff clicking through the screens, waiting for it to load etc. What would be great, is something like a physical button to just press to turn on/off the white…
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Is there another way to purchase Nanit Insights other than the app?
I want to restore my Nanit Insights subscription but when I try to restore it through the app its only giving the option to purchase the premium or ultimate plans. I am also only given the option to pay the yearly fee for each plan. I would like to pay it monthly as I used to before. How do I sign up paying monthly?
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Nanit Floor Stand Size
Hello, I am planning to Purchase Nanit Pro with a floor stand for mobility. What i am wondering is the size of the stand. Is it possible to shrink the floor stand so it can fit into a luggage or something like that or does it have a fixed size? thanks.
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Different color for “baby moving”
Can the “baby moving” alert during breathing wear monitoring be a different color than the green pulsing breaths/minute? It would be very helpful when I’m far away from my iPad or don’t have my glasses on and can’t read the words. The color difference will let me know they were moving. I have twins, so it’s often a…
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What is the cheapest tablet I can get that Nanit will support?
We are going to be hiring a Nanny and I'd like to have a cheap tablet laying around the house that can act as a baby monitor. I had a very old iPad, but when I booted it up to download Nanit, the app store says that Nanit isn't supported on my iPad.
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Did Nanit change its free features?
I used to be able to see what time he went to sleep and what time he woke up and if there was any activity during the night and it used to tell me how many hours he slept and I never had to pay for it and now everything is gray and it’s asking me if I want to get Nanit Premier for insights??? That’s not right if they did…
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How to "gift" Insights subscription to new parents?
We have some friends expecting their first child and they have expressed interest in Nanit. We would like to gift them a camera, stand, and a year of Insights. Are the gift cards on the online store able to be used for Insights purchases?
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Insights expiration warnings even though on auto-renew.
Just reporting a quality-of-life issue for the iOS app. My wife and I were getting multiple "You need to renew before April 12th to avoid losing your data, videos, clips, etc." type messages. This seemed unnecessary as our account is on auto-renew. Sure enough, without us taking any action we received a billing email on…
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Does anyone have a screenshot of the upgrade to nanit pro deal email?
Trying to make the upgrade but unable to find the email I received from Nanit with the update deal for $150 - $160 can someone post a pic?
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📱 Nanit Android App - Version 3.4.1.0 - Apr 4th 2022
📢 What's new: We're constantly looking at ways to make your baby's sleeping experience better! You can now watch Video History from the Activity tab and see your baby's timeline! You can also filter sound and motion events in the Activity tab. Stability and performance improvements 📢 Some users may notice that you may not…
