We connected our nanit camera to the flex stand while traveling and the pairing light stays blue. We can't get it to attempt to pair.
Have had the nanit for 13 months now, let the year subscription lapse. Child has had some sleep issues so I paid to subscribe again and get the basic plan insights. Got the receipt, followed the FAQ suggestions to activate, only to see it’s not an option. Only shows as Insights Basic Plan (not yet activated) … Emailed, no…
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
The usb-c cord that connects to the camera has fallen back in the floor stand and I am unable to get it to come up. Are you able to let me know how to fix this? Nanit Pro with Floor Stand
To whom it may concern, My camera’s WiFi / reset button is stuck and I’m not able to use the camera. Can you please help with this issue? Thank you for your assistance. Natalia Ceballos
Hello, like many other users I do not see the option for my year of free Nanit Insights with the Pro Camera. Can you please be more transparent and helpful with how this works? It appears like you are trying to trick people into paying because they are confused or urgently need to add a third care giver (to be honest the…
Our camera in the app has this terrible popping/clicking sound that won't go away. Any time our baby makes a sound it followed by repetitive clicking/popping sounds It sometimes take 3 tries to get the camera to load (audio is fine) but will take forever for the video come up No clips can be generated ever These are new -…
same issue as a lot of people on the thread where the wifi button is stuck. Any suggestions?
hi there. I recently went on holiday and misplaced the temperature and humidity part for my floor stand (we used the flexi stand on holiday) so I purchased a new part. I've received and tried to connect to my current Nanit camera and floor stand but it won't work? There is no blue light flashing. The camera is definitely…
My Nanit pro night vision mode is not working. I've tried resetting the camera and reconnecting to my wifi. The mode sometimes turns on automatically, but even when it does, it's not nearly bright enough to see, or even track the Nanit sleepwear. Do I have a faulty device, or is the night mode just that awful?
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
