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You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Floor stand

in Camera + App 1 comment

very aggravated as this is a BRAND NEW nanit and works immediately with the flex stand but will NOT turn on with the floor stand. We’ve tried different outlets, unplugging and plugging back up, etc. nothing works

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