On Monday, January 6th between 10:30am-11:30am ET, we will be conducting scheduled maintenance to the Nanit network. You will still be able to see your camera’s livestream during the maintenance window. During the downtime you may briefly experience: Delayed Insights analytics Delayed push notifications Activity and…
my camera is connecteed to the floor stand. can you help me fix?
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
Hi, I've seen a couple of posts here in the past asking about release notes for firmware updates to the Nanit camera, but the responses from the Nanit team are always evasive and some form of "we'll forward your request to our development team" with no further follow up. When will we know what changes are being added to…
My Nanit pro reset button suddenly stuck and I’m unable to pair the camera. This has happened right before I’m about to leave for my vacation. From the community, it looks like it’s a known issue and I have emailed the help. How long it’ll take for the new device to reach me ?
We have a Nanit Plus set up in a room that doesn't get a lot of direct sunlight - but during the day it gets plenty bright to get a good picture from the camera. When the app is set to Auto night vision, the camera almost always stays in night vision mode, only switching this off during the few hours when it is brightest…
Hi, I see this has been posted multiple times but I cannot seem to access the solution. Our pairing button is stuck and rendering our monitor useless. How do we solve this?
Had it started & working on then 3 hours later the camera stop working & it was hot.
ForFor a few weeks now, i've had no sound in the Nanit app. I can't hear when baby is talking or the background.From the sound machine. I've uninstalled and reinstalled the app. I've unplugged the camera nothing seems to help. I saw other people had asked the same question and had answers, but for some reason, I can't…
Our Nanit pro has recently been recording night sleep as day sleep. Of my child wakes between 12 - 4am and we take her out of bed when they’re put back it’s records the next stretch of sleep as daytime. Sleep times are 7pm-9pm and 7am-9am. Is there a way to assign day sleep as night sleep?
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