This discussion was created from comments split from: Nanit Suddenly Stopped Working.
I am encountering the exact same issue described by this user, Cruzercup, from Jan 2022. Copy and pasting below in hopes to reference back the same trouble ticket for resolution. For reference, I have the N151 Cruzercup MemberJanuary 2022 edited January 2022 I have unplugged the camera for several days now and I still am…
Hi, My new Nanit only powered on when I first received it a few weeks ago and I did not initially set it up since the 1-yr free service disincentivizes setting the device up early as people are likely to try to maximize the value of their purchase. After the birth of my child, I tried to set the device up and it has never…
my son is a little over 2 years old . We use the app to of course watch him ; but super upset at the fact at all the precious moments we saved when he was a really tiny infant that disappeared when our ( free subscription) was up ? Is there any possible way I can retain those ? It is just too expensive for us to afford .…
We have a really frustrating issue where Nanit’s time stamps are very incorrect, which causes us to not be able to accurate track how long our baby has been asleep, or what are the real times of sleep/wake ups. Thus all our sleep diagnostics are off too. For example, in this photo, it says “my bed was attended 4hrs and 21…
We connected our nanit camera to the flex stand while traveling and the pairing light stays blue. We can't get it to attempt to pair.
Have had the nanit for 13 months now, let the year subscription lapse. Child has had some sleep issues so I paid to subscribe again and get the basic plan insights. Got the receipt, followed the FAQ suggestions to activate, only to see it’s not an option. Only shows as Insights Basic Plan (not yet activated) … Emailed, no…
For the past SEVERAL weeks I have been attempting to connect my Nanit Pro to my network. I tried to update the app, hotspot method, force quitting app, router unplug, camera reset, you name it! I have another Nanit in the house and that one connects without any issue whatsoever. Nothing has helped me connect my camera to…
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
The usb-c cord that connects to the camera has fallen back in the floor stand and I am unable to get it to come up. Are you able to let me know how to fix this? Nanit Pro with Floor Stand
It looks like you're new here. Sign in or register to get started.
Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
