hello, As of the last week our Nanit is not picking up on my son’s sleep. I just put him in for a nap and it’s stating that he has not been in bed for the last 23 hours. Please advise on how I can fix this issue. I have already checked the crib position and motion area with no success. It constantly says no events during…
Hello, We've been having trouble with the temperature and humidity not showing on the app (appears as — in both sections). I have followed the tips of disconnecting the camera from the base for 10 minutes and resetting it, however the app still does not display the temperature or humidity. This happens with both the wall…
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Our camera clicks on and off all night when in auto mode. It wakes up our kids in the room and also us parents while we are monitoring during the night. I turned off the auto mode. Which seems to help, but given this is a camera feature for this very expensive camera I would like some help in fixing this issue.
all of history videos shows unable to generate clip for this event. Is it a bug from the update? Can I still recover the video? My daughter just had her first steps and I was hoping it was recorded from Nanit. 😭
Nanit pro has static noise to the point where I can barely hear my baby. I have Already unplugged it. Still noting
The audio output has suddenly stopped working on our Nanit pro. It was making loud crackling sounds and then just stopped. I have done a hard reset and uninstalled the app then reinstalled. Still not working. Confirmed on travel stand as well that there is no audio. Our Nanit plus is working fine. This pro was a…
we used Nanit for our first son born in August 2022 and had a free year of the insights once the camera was activated. Our second baby was born in March of 2024 and now the app says her insights membership expires in September which is only 6 months. When did Nanit change this? Seems like it was very hush hush. Probably…
UPDATE 7/30 @ 11am ET: Maintenance Postponed to July 31st between 9am-9:30am EDT — On Tuesday, July 30th between 10:30am-11am EDT, we will be conducting scheduled maintenance to the Nanit network. You will still be able to see your baby’s livestream during the maintenance window. During this timeframe, you may briefly…
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