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Camera Update?
My nanit wouldnt work today unless I did a camera update. I just want to confirm this and make sure we werent hacked.
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Not recording correct bedtime
This is my millionth issue with this product and I've only had it for 4 months. It has recorded the bed time incorrectly for the last three nights. I want a complete replacement camera at this point. I spend more time trying to deal with issues that come up with this thing than I've had it actually be of use to me. I'm on…
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I no longer have background audio on the app (I have to have the app open on camera view to hear)
My wife doesn't have the same problem, she still hears audio in the background even if she doesn't have the app pulled up on her phone
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Was this built with a sleeping baby in mind?
Hey Nanit community and support, perhaps you can help me out. I am a fan of the product as a whole but I’m puzzled/frustrated with a few items, and hope I’m just misinformed… Why does a product intended to sit over a crib have 4 glowing red lights aiming down at the child in a pitch black room? I understand IR sensors,…
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Night light
I was putting my little to bed and the night light went on and off several times. This is concerning to me.
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Wall Mount Cable Covers
I want to purchase the wall mount but do I need to use the cable covers or can I take them off?
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Connectivity issues
Is anyone else having issues with Sleep Monitoring Connectivity tonight? I can successfully see the live camera feed, but when attempting to enable sleep monitoring, it just sticks on Connecting 1/3. I’ve rebooted all my equipment including the camera and router with no improvement. Thanks
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App won’t close
Hello, My wife and I have noticed that her phone still gets notifications in the background even if she closes the app. This means that the app is running even though shes closed it. We also noticed that it seems to be using more battery on her phone. All settings are the same between our phones. Any advice? We have only…
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Nanit Original
Hello community. We were trying to set up our Nanit Original and everything seemd ok until it did a firmware update right away. Since then it won't boot up. We have tried everything that this site has mentioned. Unplugging the camera. Unplugging the router. Uninstalling the app. Everything and we cant figure it out. The…
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Keep getting logged out of Nanit app
I don’t understand why I constantly get logged out of my Nanit app. I am hanging to re-login an average of 2x per week. Sometimes I’ll get a notification of sound/movement, click it, and it takes me to the blank login screen. This does not happen to my wife. Any suggestions?
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Nature Sounds not showing in the app nor full screen live
We've been using the nanit white noise every night and day for the past two months without a problem. But since this afternoon the app wont show the nature sound icon (the music symbol) in the app but just the same 4 icons that show when the live view its not on full screen (camera, microphone, audio and lightbulb) this…
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Just got the Nanit Pro with updated floor stand, two questions about the floor stand Android app
Hi all, just received my new Nanit Pro with updated floor stand and have a couple of questions. Firmware version: 6.17.506 In the Android app, is there a way to get the app's UI to be in landscape orientation? I have tried with multiple phones and can't get it to rotate. It just stays in portrait mode. We noticed that the…
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White noise cutting out then waking baby with a fright
Hi. I’m getting increasingly frustrated that the white noise cuts out on the Nanit, often when I open the app it shows loading signs and cuts the noise out and then about 10-20 seconds later it restarts with no warning / no opportunity for me to stop it or control the volume level and this has woken my baby several times…
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Time off by 8 hrs
The time in my activity tab and dashboard are very wrong. It was off by 3 hrs ..now it's 8 hrs off. The time zone is correct. We have turned it off and on to reset it. Also unplugged it and logged out and back in. It still is very wrong. And it is only 3 months old. How can we fix this??
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Nanit Pro feels hot to touch
Hey, we’ve just recently purchased the Nanit from wall mount and installed it yesterday. Last night, I realised the camera feels hot to touch. When I unclipped from the wall mount, both the camera and the back of the camera that has the connections on it felt very hot. is this normal? Should I be worried? thanks
