Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
I purchased an Insights (Milestones) Activation Code from the Nanit website and have had no luck going to my.nanit.com to apply it. There is no option to "change plan" — all I see is an area for "Cameras and Plans" but the only thing that shows up is the current camera view. I am currently on the 1-yr freebie from a new…
I received a free year of insights with my first nanit. It’s bad enough that we have to pay two different subscriptions once we have a second child, but why is this new one only 6 months of insights trial? I haven’t unpacked it yet and seriously considering returning as this is an absurd display of customer loyalty.
the red light stopped working on our Nanit cam. Now I cannot see at night. Using app version 3.11.25. Have Nanit bundle pro. This just started two days ago and have reset it, Reconnected Wi-Fi ,power Cycled nothing has worked.
Trying to reconnect after a power outage and the status light will not turn on. I tried to reset but no luck. I’ve disconnected from power for 24 hours and tried again, still nothing. Please advise.
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I am being induced on Saturday. I want to set up my camera but don't want waste me subscription without baby being here. There is not a way to set the camera without activating the subscription?
the camera stopped recording activities such as baby’s sleep and day naps. Says the baby is away while she is sleeping. This has been happening for a few days now. We reset the camera but it didn’t fix anything.
My toddler start playing with the Flex stand and the camera fell to floor and back cover opened. I closed it back but now it doesn’t turns on. Is there anything we cam do something that can be adjusted if is loosen?
This discussion was created from comments split from: Nanit Time Error, Time Issue, Time Stamp Wrong.
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