Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
I have just installed the Nanit Pro Camera from new, firmware is up to date. I have troubleshooted here first and reset the device. The night light will not turn on at all.
Can I cover the red lights on the camera? Our baby seems pretty fascinated by them. Would that affect the camera’s night vision?
my background audio will start working and then after I close the phone the app stops playing the background audio after a little while. But it’s not immediate
it would be great if the Nanit could remove background white noise. We use a Hatch and the background noise is quite loud and the sound cuts out occasionally which causes disruption in sleep.
I find that both my nanits don't actively show the proper temperature. I was wondering if nanit could offer a feature in the app to be able to offset the temperature so it could be manually calibrated. A lot of us have thermometers in the room and I know that Nanit temperature and humidity readings can be inaccurate so…
I already tried refreshing multiple times as well as uninstalling and reinstalling the nanit app. Could someone resolve this for me?
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
Hello, Our Nanit app for some reason is tracking super long naps thinking the baby is in the crib. I’ve reported it as incorrect information but it’s still doing it. This has been going on for a couple of weeks now. Is this happening to anyone else?
Hi. The wifi button on my nanit is stuck and the camera is not working anymore. There are several reports in the nanit community about this issue and looks like I'm facing the same problem. This seems like a widespread issue and a manufacturing defect with nanit. I reached out to nanit support and I got a very curt…
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