The white noise volume suddenly dropped and is too queit on my daughters nanit. It was totally fine for over two years.I have two and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.
My baby is not due for another 4 months and I’m setting up the last things in the nursery. I would like to startup the camera however I don’t want to miss out on the full year of Nanit Insights. I saw on the forum that it I could request an extension of my Insights subscription so that I can get things started and still…
Hello! Our camera unit fell off the flex stand (it’s always been wobbly) and the camera button went inside the camera. How do I get this repaired?
Hello, I'm having trouble with my Nanit. I've followed all of your troubleshooting steps, but I still can't reset or pair it with my phone. Is it possible to reinstall the camera's firmware directly from a computer?
my Nanit is tracking night sleep as a nap when baby is out of crib for 15-20 minutes at night for a bottle. How can I fix this? It should still be counting as nighttime sleep
hello, the camera microphone is very sensitive i can hear myself talking from the next room ok my iphone while viewing. I cant find a setting to lower the sensitivity of the microphone
On Wednesday, February 12th between 11am-1pm ET, we will be conducting scheduled maintenance to the Nanit network. During the downtime you will experience interruptions in the Nanit App and Sound + Light App (more details below). If you are connected to the same WiFi as your device (i.e. local connection), you will still…
Our Nanit does not show babies activity and mivements while she is in the crib. I have changed the sensitivity to max and power cycling. It showsmovement when we pick our baby up or when we walk by, but not when she is moving in her crib. We do everything, power cycling, unplugg the camera, put the motion to high sensivity…
Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
when I went to bed last night my sound was working…. I woke up this morning and the sound wasn’t coming through my phone anymore and my daughter had been up for hours. I am so upset and frustrated. I feel like I can’t trust the app anymore and am wondering if I should now sleep with an additional monitor?? I am so afraid…
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