Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Two Issues: Split Screen not working on iPad Mini & Nanit Camera will not rotate
I have an iPad Mini 6th Generation and split screen mode is not working for the Nanit app. My iOS version is the most recent (16.6) and my Nanit app version is the most recent (3.11.8 (622)). The split screen function appears and I can click it but I cannot add any cameras to the split screen view (which I