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Can you hear both monitors when in split-screen?
Hi! We have used Nanit for our son and will be adding a daughter to our family in Oct. I learned about the split-screen function for two cameras but cannot tell if you can hear audio for both cameras, too. I’d like clarification before purchasing another Nanit. Thank you! Amy
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Delayed notifications at night
Our first child is due in less than a month and we are anxious because we have yet to go a whole day with on-time notifications from our Nanit pro camera. It seems to work just fine during the day, and then around 8-9pm the notifications are coming in delayed when we test them. This is making us extremely nervous because…
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The sound doesn’t work when I exit the app
The app used to play the sound after I exited, or lock screened my iPhone. Now it no longer works all of a sudden. Any solutions?
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Nanit Wobbly in Base
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
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Nightlight timer
We love the nightlight as it offers a subtle glow for the nightfeeding and checking on our baby. We use it every day but more often than not we forget to switch it off in the morning as once daylight hits the room you can’t tell it’s on. can you please develop a 6/8 hour auto shut off timer or even better set a time to…
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Nanit Pro mounting height
Hi all, trying to install today. Installation guide has a very specific (and kind of odd) 66" height from floor to mounting bracket. My crib is set next to a window, and have to go about 2' lower. I'm wondering if that will alter how the camera can assess sleep? I'm not wanting to pair the camera and start the subscription…
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Crackling noise in app
We use the white noise on our monitor nightly and it just started having a crackling noise in the app sound. It doesn’t disturb the baby thankfully but is driving us crazy while we are trying to sleep with the monitor on. It’s only started doing this in the last couple weeks. How do we fix this?
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My nanit app shows the wrong time in some places
on the main app screen, when my baby is sleeping it says, "Hi XX, I have been asleep for X hours and Y minutes". But the time it gives is off by 15-30 minutes. I've tried turning off the nanit for 10 minutes, restarting the app, signing out and back in, and even deleting the app and redownloading it. But nothing fixes it.…
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Camera Broke
hi, Our Nanit Pro camera fell off the travel stand in the night and is no longer working. Is there any special deal for current owners to replace just the camera? The travel stand connection is extremely wobbly. It would be great to make the connection as robust as with the normal stand in the future!
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No sound on monitor
Have updated app, switched to two factor and no sound on any of our house devices. Super frustrating.
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Multiple issues
I know this post isn’t in the right place, I was unable to add it to support. At first, I loved my nanit, so much in fact that I purchased the additional insights for the year. For about a month, I’ve experienced the same ongoing issues: time is off in insights (not every night, but randomly) Camera disconnects App doesn’t…
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Hotel in Dominican Republic
hi! We are going to finest (part of excellence) punta Cana next week with our son. Can you verify if the nanit will work there? I’ve called them and they weren’t sure. Does it have to connect on a password entry connection? It’s our first time traveling internationally and at a hotel :)
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Activity tab - sound detection activity sensitivity
Is there a way to increase sensitivity of sound detection activity on the activity tab?
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Audio Cuts Out....
....when I minimize the app now and I don't understand why. It was working just fine up until recently. It does this now for both me and my husband. Anyone have any idea why this happens?
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📣 New Feature! Set up Alert Zone with your Nanit Flex Stand
Did you hear about our new feature? If you use your Nanit Pro + Flex Stand (formerly named "Multi-Stand"), you are able to set up an Alert Zone in the Nanit app! When movement occurs in the designated alert zone, you will receive a pop-up notification on your device. Make sure you have the following requirements to use…
