Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to hel[email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Breathing Motion Monitoring
Discussion List
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Pattern Faded & looses connection?
Does anyone’s Nanit have an issue monitoring baby even though the pattern is in plain sight? I feel like from washing pjs/sleep sack the pattern has become slightly faded and it sucks staying connected.
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Nanit Tips & Tricks - Breathing Band Tip from a Nanit Parent
Has your little one figured out how to undo the velcro on the breathing band and remove it? Here's is a tip from @ashley_evans2020 "When baby gets old enough to undo the velcro (6 months for me) flip the band backward. We also put the camera on the multi-stand and use it as a camera to watch the dog." Share your tips and…
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Camera loses sleepwear connection
Hi, I’m having an issue where my camera/app keeps losing the sleepwear connection. I constantly have to reconnect it, it always picks up when I place the circle over the pattern, says we are all set. Even if I leave the app open, it loses the connection and asks me to restart the monitoring session. I make sure his pattern…
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False red alerts with breathing bands
We have been using breathing wear with our now 10-week-old son from the start. The swaddle has worked really well for us but our pedi has recommended to stop swaddling now. The problem is, for some reason we get false red alerts with breathing bands pretty much every night we try to use them. It is very frustrating…
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False Red Alerts?
Hi all. New user with a 2.5 week old. During a nap this afternoon a red alert went off which obviously now has is a little frazzled. It’s hard to tell from the video whether this was a false alert or if he actually did stop breathing for 20 seconds to trigger it. Does anyone have experience with these? Do false alerts…
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How Much Breathing Wear is enough?
Hi We’ve a baby due in November and wondered how many breathing wear items people would recommend and what varieties for the first 6 month say?
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Breathing Band on transitional sleep sacks
What transitional sleep sacks are safe to use the breathing band on? We used the Nanit swaddle with our baby and at about 9 weeks we noticed she was too long for it. She was also able to get her entire arm out of the top of the swaddle so it went under one arm, up over the opposite shoulder. I don’t feel like she is ready…
Categories
Popular Tags
- Expert Events 68
- Insights/Sleep Data 61
- Feature Request 52
- Insights Subscription 52
- No Audio 51
- Camera Pairing/Onboarding/Reconnecting 46
- Red Alert 45
- Camera Offline 43
- Camera Hardware 41
- Alerts/Notifications 39
- Nanit App 38
- White Noise & Nature Sounds 31
- Live Stream/Feed 28
- Camera IR Lights/Night Mode 25
- Frequent Disconnection 23
- App Feature 21
- New Features and Products 21
- Breathing Motion Monitoring 21
- Video History 20
- Presale 16
- Temperature/Humidity 16
- Breathing Wear 15
- Night Light 14
- Background Audio 13
- Motion Detection 11
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