Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing wear stops
we use the breathing band with solid color pj’s and solid color crib sheet every night and more then once a night since July I have woken up with the monitor no longer detecting we have never had a red alert or any alert for that matter it just completely stops monitoring I leave the app open all night on