Can I use any other device other than my phone for overnight monitoring?
I have a iPhone 13 and my wife has the new iPhone 14 Pro. We have tried the overnight monitoring on each the phones (on night mode), while on the charger and it actually depletes the battery, again on the charger. So we then start the day with a dead cell phone... Are we doing something wrong? We really dont need to see…
Can you use livestream option camping with no internet or wifi?
Just purchased nanit pro. Haven’t received it yet. Husband just thought of this after purchase and I cannot find a straight answer anywhere. We go camping several times a year we always have hydro access but no internet or wifi. My question is can you use at minimum the live stream option without internet or wifi access?…
Video will not stop loading spinner
can’t get video to play on iPhone app. Have already reinstalled app, logged out and logged in, restarted whole phone, still only spinner shows. Video plays fine on a different device (iPad) Version 3.8.2.
Did this morning's camera firmware update disrupt live stream for anyone else's Nanit Pro camera?
I already opened a ticket but checking to see if anyone else is affected. At the moment all of Nanit's system statuses are reporting green. This morning when I opened the Nanit app around 7:30AM to check the time our son woke up, and it prompted for a camera firmware update. I clicked yes to apply it as we normally do. The…
Feed is not accurate and cannot see naps/analytics
Why is my Nanit not working all of a sudden? None of my feeds are accurate and I can’t see any naps/analytics.‘I’ve emailed your help line and no answer. My feed goes in and out. Can barely use it it’s so bad.
Connection Issues/Microphone Feature Not Working
I have the Nanit Pro and I use it with an iPhone 11 Pro Max. Used for one year. I noticed that right around the time nanit was prompting me to enroll in the paid insights program, I started having two issues. The app has been glitchy and unreliable off and on, not loading the image for several minutes at a time, or simply…
Really Delayed stream to iPad
Hi all I've always used my old iPad mini to stream the Nanit, which is now at its max IOS update of 15.5.5. In the last couple weeks (max) I’ve noticed the stream is really slow, compared to what I can actually hear through the wall or on my phone for example. I know Nanit said they weren’t providing updates for certain…
App so slow - needs constant restarting
Does anyone know how to make the app less slow? Mine currently needs constant restarting as every time in open it the video is blurry, the breathing monitor doesn’t show and I can’t access the nightlight/white noise. Really inconvenient when trying to access the camera or nightlight quickly. Please help!