we recently submitted a ticket for the sound to work. As a result, we needed to reboot the camera by unplugging it from the wall. It appears the sound has went out again right before bedtime. Luckily, we were awake this time. Please help us resolve this issue.
I'm trying to add our newborn to the app, because we don't need it for our toddler anymore. I've already detached my camera from the toddler's profile, and reset it based on other support documentation. Now how am I supposed to create the new baby's profile to add the camera to? Shouldn't there be somewhere in the UI to…
Hello, I enter my code online and it says it is activated, but then in my account it doesn’t do anything and I’m still on basic.
I’m not getting any sound from the nursery on the nanit app. Pls help. Thx.
More of a statement rather than a question. After several says of emailing a support agent I still have camera issues. Tried every single troubleshooting option and the camera still freezes, disconnects and shuts the white noise off randomly. For the cost of this “high tech” camera I am very dissatisfied.
I am new to nanit and I decided to buy it because I saw the option for monthly subscription. However now that I have it set up I see no where to purchase a monthly subscription just yearly. Am I missing something or is this false advertisement?
will the insight work with a toddler bed too? If so so what is the position of the wall camera needs to be?
hello, Is there a way to see which user turned on the nightlight for our Nanit?
Please advise, our nanit was working this morning
***UPDATE 10/26: This maintenance has been POSTPONED*** On Monday, September 30th between 11am-12pm EDT, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream and access other Nanit features during the maintenance window. You may briefly be unable to access the…
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