Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

My sound on my nanit monitor has just stopped working?

in Camera + App 1 comment

THis is my second nanit camera. My first is still going strong, however, this one doesn't seem to be working. I have tried disconnecting from power, and wifi and even a reset and my sound no longer works, and neither does the talking part. Please help?

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