This discussion was created from comments split from: Nanit Suddenly Stopped Working.
I am encountering the exact same issue described by this user, Cruzercup, from Jan 2022. Copy and pasting below in hopes to reference back the same trouble ticket for resolution. For reference, I have the N151 Cruzercup MemberJanuary 2022 edited January 2022 I have unplugged the camera for several days now and I still am…
I’ve tried deleting and reinstalling the app? I’ve tried reconnecting the monitor. Nothing is working and I can’t get any sound.
I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
Hi, My new Nanit only powered on when I first received it a few weeks ago and I did not initially set it up since the 1-yr free service disincentivizes setting the device up early as people are likely to try to maximize the value of their purchase. After the birth of my child, I tried to set the device up and it has never…
my son is a little over 2 years old . We use the app to of course watch him ; but super upset at the fact at all the precious moments we saved when he was a really tiny infant that disappeared when our ( free subscription) was up ? Is there any possible way I can retain those ? It is just too expensive for us to afford .…
We connected our nanit camera to the flex stand while traveling and the pairing light stays blue. We can't get it to attempt to pair.
Have had the nanit for 13 months now, let the year subscription lapse. Child has had some sleep issues so I paid to subscribe again and get the basic plan insights. Got the receipt, followed the FAQ suggestions to activate, only to see it’s not an option. Only shows as Insights Basic Plan (not yet activated) … Emailed, no…
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
The usb-c cord that connects to the camera has fallen back in the floor stand and I am unable to get it to come up. Are you able to let me know how to fix this? Nanit Pro with Floor Stand
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