I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
Hi, My new Nanit only powered on when I first received it a few weeks ago and I did not initially set it up since the 1-yr free service disincentivizes setting the device up early as people are likely to try to maximize the value of their purchase. After the birth of my child, I tried to set the device up and it has never…
my son is a little over 2 years old . We use the app to of course watch him ; but super upset at the fact at all the precious moments we saved when he was a really tiny infant that disappeared when our ( free subscription) was up ? Is there any possible way I can retain those ? It is just too expensive for us to afford .…
We connected our nanit camera to the flex stand while traveling and the pairing light stays blue. We can't get it to attempt to pair.
Have had the nanit for 13 months now, let the year subscription lapse. Child has had some sleep issues so I paid to subscribe again and get the basic plan insights. Got the receipt, followed the FAQ suggestions to activate, only to see it’s not an option. Only shows as Insights Basic Plan (not yet activated) … Emailed, no…
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
The usb-c cord that connects to the camera has fallen back in the floor stand and I am unable to get it to come up. Are you able to let me know how to fix this? Nanit Pro with Floor Stand
Hello, like many other users I do not see the option for my year of free Nanit Insights with the Pro Camera. Can you please be more transparent and helpful with how this works? It appears like you are trying to trick people into paying because they are confused or urgently need to add a third care giver (to be honest the…
Our camera in the app has this terrible popping/clicking sound that won't go away. Any time our baby makes a sound it followed by repetitive clicking/popping sounds It sometimes take 3 tries to get the camera to load (audio is fine) but will take forever for the video come up No clips can be generated ever These are new -…
same issue as a lot of people on the thread where the wifi button is stuck. Any suggestions?
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