can you open a ticket for me? I have tried pairing my camera and cannot get the free insight plan trial to work. Thanks!
I purchased a Nanit N151 a few years ago. We are having another child so I'm trying to re-setup this Nanit for the nursery. Upon power up, the IR lights turn on but the camera does not respond the wifi button or using the reset port. To add insult to injury I have been listening to waiting room music for 15-60 minutes with…
Hello, I just got a new (updated) nanit for my daughter (2 years old) and cannot remove her old profile from the app…I already detached the camera but the profile is still showing. Thank you.
I have noticed couple times that my nanit camera light gets turned off on its own, and it didn’t bother me at the beginning but now it does I just want to make sure that no one has hacked my baby camera. It makes me nervous and anxious.
our camera is putting off a noise when we look at it through the app. It’s not putting it out in the room just in the app. Anyone else having an issue like this? I couldn’t find anything in the support categories.
Hello, I’m not seeing anywhere in the app to activate my 1 years free insights subscription. I’m seeing a lot other people having this issue, which seems a bit of a bait and switch to me. Can I please have this activated on my account?
I had a free 1 year subscription which ended up last year, I didn't decide to buy subscription but now I'm thinking about having insights premium again. Just wondering if all data I had recorded during my free subscription is still there or was it removed already? Thanks
My Nanit doesn’t show any movement for the baby throughout the night but does pick up activity during naps throughout the day. In the evening, once he is put to bed there is no activity until he wakes up next morning even though I know there is motion or sound during the night.
we’ve only had our camera since December 2023 and are finally able to use it for our son and after one night in the crib it stops working, we’ve done everything in the app it suggested new blocked trying a different usbc cord still don’t work the blue light won’t even turn on. This isn’t right spending the money we did for…
I’m having the same issue as well, accidentally added another baby and would like to delete it!!
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
