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Firmware Update
Is anyone else having trouble with the new firmware? My camera seems to lag a lot more and is constantly reloading. Nanit version of the circle of death when Apple products used to take ages to load.
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Temperature and humidity no longer calculating
After the most recent camera update, the temperature and humidity will no longer calculate and display in my Nanit. We tried a reset by unplugging, waiting 5 minutes, and plugging back in. The temperature and humidity still do not work. What else can we do?
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Upgrade from insight basic to premium plan.
I have a basic plan with is free for 1st year. So I wanted to upgrade from basic to premium and could you add those $60 to the premium plan?
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Does Nanit record sound?
The Nanit records videos, but does it also record the sound along with it?
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Camera update changelog???
I've tried looking around the Nanit website, on the Nanit forums and on the Nanit Reddit but I have found nothing that shows what the camera updates actually fix, and in several cases I've seen posts from other users where the camera was worse after an update..... Is there somewhere I can go or search to see what is…
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No sound!
Got the update and my sound completely turned off I’ve tried everything to get it back up and nothing both on my iPad and iPhone. Something definitely wrong with the update camera is pretty much useless without sound. Guess I won’t be sleeping tonig
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Nanit white noise not working
I’ve been having issues with my Nanit white noise not working, as well as the microphone. I’ve reset it a few times as well as unplugged it and everything else that’s suggested but none of its working. We have had it for almost 2 years now is the white noise aspect just broken?
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Alert if Temperature Alerts goes above/below certain thresholds
It would be nice to get an alert if temperature reading goes above/below certain thresholds.
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Retroactive access to data?
Hello, if we upgrade from the Insights basic, will we get retroactive access to our data, depending on the plan we choose? Or is the new subscription only applicable for data collected moving forward?
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Connection issues
Hi, Im having several issues the past weeks. I don't know if it's related to iOS 16 or not, but since I updated it, the problems began. The camera is stuck trying to show some image and after a while it says that there are some connection issues. I follow every troubleshoot guide with no success. I try to reinstall the…
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Sound Not Working
Sound on Nanit has all of a sudden stopped working. Background and within app itself there is no sound. I have reset camera, and I have also deleted and re-downloaded the app. Any other suggestions?
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📣 New Feature: Watch Them Grow
Did you hear about our new feature? Watch Them Grow is a new feature that automatically collects images of your baby in their crib and compiles them into a video each month on your baby’s birth anniversary. These videos are great to save or share with friends and family ❤️ To create the monthly video, Nanit’s algorithm…
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Upgrade question
If I upgrade from premium plan to the ultimate plan will I have access to video clips from the time I started using the Nanit camera (and not just when the ultimate plan started)? I.e. if I started on premium plan in July and upgrade to ultimate in November, will I be able to see video clips from July?
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Nanit Basic
I just got a notification that my Nanit subscription was coming to an end. I use the nanit for the alerts when my son is moving in the crib and to monitor his breathing if he's wearing the onesie. Does that still work with the basic plan?
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Insight subscription (REGRET BIG TIME)
Started using Nanit Camera (full set) since my first born. We were generally happy with it so decided to use it again for my newborn. We also got the 2nd camera for another room. Both cameras for the same baby. One of the cameras is subscribed to Insights and I just realised the 2nd didn’t have Insights. I asked and was…
