I'm wondering, and can't quite find, if the newer floor stand is designed to flex the camera downward. It moves freely up after loosening the adjustment screw, but stops when in line. I would like to have it angled slightly downward, but not sure if it can. I see documents showing up and down, but it might be for the old…
Hi! I just set up my Nanit, but didn’t realize that by downloading the app & pairing the camera it would start the 6-month Sleep Plan Trial. I’m not due until the end of the December so won’t be utilizing the camera until then. Is there a way to delay the start date of the Sleep Plan Trial? Thanks!
HELP!!! All of my video playback plays at a fast forward speed with no audio. I can’t find any setting that may be causing this, nor can I find anything online to explain how I would fix this.
Hi, Our Nanit has had a few instances where there is a high pitched alert picked up by the camera as "sound detected" at our daughters nursery. The few times it has occurred there has been no activity in or around her nursery for quite some time. It's very random, happening once tonight and twice in mid June. We noticed in…
I have the crying detection notification on, mainly so I will not miss my baby crying while there's noise in the other room. Currently if I'm in the next room with the baby crying in my hands, trying to sooth her, I'm getting bombarded with crying detected notifications, which can be annoying and distressing. Since the…
Any touble shooting tips? Is there an easy way to open up the camera to fix it? Have tried keyboard cleaner air spray but hasn’t worked yet!
Nanit will not power when plugged in and WiFi button stuck cannot press in. This thing is less then 2 year old, what a pos for the price.
Good afternoon, We purchased our Nanit Pro Complete in January 2024 from Best Buy. Our box states that it comes with 12 months free of the Insights plan. Our account when activated is only showing 6. I had previously emailed support and was told that it would be corrected, but I have been unable to get back in touch with…
The ceiling over my son’s crib is slanted - can I still use the nanit wall mount? See photo attached. Should I still mount it at 66 inches - will it come too far out to work?
Hello, I’ve recently been dealing with some humidity issues in my home. As part of this I’ve learned about hygrometers and how the accuracy tends to drift over time and can need calibration. I now have properly calibrated hygrometers in my home and when compared to the my Nanit these readings are around 10% lower. It’s not…
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