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Monitor not detecting movement
Our monitor isn’t detecting movement once my baby is in bed. It used to all the time before I renewed our subscription. But I hardly get any videos or activity now. My son is in a toddler bed and moves very close to the edge sometimes, so I want to know when he gets up or has moved significantly. He will get up and turn…
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Can I buy just the camera?
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
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Nanit night light timers
I wish we could have a night light time option for 8 or 12hrs. Not for just 5 min. My kids love the night light and want it on all night. But sometimes I forget to shut it off and it's on for days. Not efficient for power saving at all. Anyone figured out a way to customize the timer to 8/12 hours??
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For iPhone users; Help!
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
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Is there any way to turn IR light dots when sleeping at night
the IR light dots seems are always ON even if I turn off the night vision mode. It seems to be distracting when sleeping at night in dark room. Is there any way to completely turn them off??
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Has this happened to anyone… Two nights in a row now the audio stops playing
For the past 2 nights I’ve woken up to realize that the audio has stopped playing even though the “background audio” setting is clicked and my camera is still working I see her in live time but cannot hear anything I have to click the audio button and toggle between off/on/background to get the sound playing again This is…
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Camera not connecting after power outage
We had a power outage last night and since then the camera has not reconnected. I confirmed that it is receiving power and tried a hard reset, but the nightlight has not flashed, so I cannot pair. It seems others are having the same issue. How can this be fixed?
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Nanit won’t close from background on Samsung
Partner has a Samsung Galaxy S7 and he can’t seem to stop the camera running on the background. I know the live feature intends for the camera to do this. But with my iPhone, I double click the apps, swipe up and it closes the app all together (no background running). However, my partner touches the bottom left button…
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Updates and lights
Quick question to the developers: is it necessary to make the light flash intermittently every time that the software / firmware is updated in the middle of the night? I witnessed a few times that because of this my baby wakes up.
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Has your app been very glitchy recently?
Something is wrong. Here are a few things that are happening as of the last 2 weeks or so: we are getting CONSTANT “Nanit couldn’t detect breathing wear movement, was she removed from crib?” Notifications. When we check, it’s still monitoring and she’s fine. The sleep sack seems fine too. I’m talking like 10 of these in…
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Anyone else get notifications while camera is off?
I've turned off my camera and unplugged bc baby hasn't arrived yet, but we're getting notifications saying there's noise coming from the crib. Not sure how that's possible, save for error in the app which makes me think all future notifications won't be reliable.
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Audio not working?
Hi all—is anyone having issues with their audio not working? I updated my app earlier today and all was fine until bedtime. Now it isn’t working.
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Middle of the night waking counted as daytime summary
I’m new to the Nanit camera and last night was our first time using it. I woke up in the middle of the night (3am) to feed baby, and from there on out til her morning wake up (8am), it counted that time asleep as daytime sleep. How do i get those hours counted as nighttime sleep?
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Nanit Newbie
Hey all! We just got our Nanit and haven’t even cracked the box open yet. I love this monitor for when my baby is young but Im confused as to how practical it will be as my son ages. When he starts to stand in the crib how will he not mess with it? Am I missing something? Thanks!
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Why can't I renew to a basic plan?
I am attempting to renew our insights plan. Whenever I attempt to buy the "gift" it will not let me complete the purchase. When I am ready to purchase I see the first attachment. And then once I click purchase it gives me the second message. I've tried this process on different devices and multiple browsers. Please take my…
