Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Extending Nanit Sleep Free Trial
Hello,
I just purchased a Nanit Pro and have set up the app to test its functionality. Unfortunately, I was not aware that this would start the free 6 month trial for the Sleep Plan. My child is not due until February 2025, so most of this trial period will be wasted. Is it possible to extend the trial period or