How can I purchase the insights sleep plan? It is advertised on the website, listed at $50/year, but I cannot find anywhere on the website or the app to purchase it. Everything goes to the more expensive Memories or Milestones plan. I purchased breathing wear but now I can’t use it.
I have had so many issues with my nanit in the last few months it’s ridiculous honestly when I’m paying for the subscription. The temperature never works now. Even in the insights section, not just the main display. Also most days I lose video but not sound. I have done all the troubleshooting. Reset, unplug and wait 30…
We started using the Nanit a couple weeks ago so have been trying to understand all the quirks.. we use the flex stand while the baby is still in the bassinet in our room because the wall mount is in the nursery. I read I wouldn’t get a night summary using the flex stand which is upsetting but nothing we can do about it at…
For the past SEVERAL weeks I have been attempting to connect my Nanit Pro to my network. I tried to update the app, hotspot method, force quitting app, router unplug, camera reset, you name it! I have another Nanit in the house and that one connects without any issue whatsoever. Nothing has helped me connect my camera to…
Please help!
video history not working for two days . My sleep coach NEEDS these. Please advise
hello, my Nanit camera was showing the nature sound (music icon) but has since disappeared. My nature sounds are toggled to on in the app too.
There send to be absolutely no option to download an event "motion detected". How can I download my video clip?
my husband has a Google pixel something and I have an iPhone 13 Pro Max. When his app last updated, it has much better features than mine which is up to date. We have two daughters and he’s able to swipe between cameras instead of going into the sidebar and selecting a camera. When he uses split screen he has all the…
Last week I tried to setup the Nanit Pro (with square stand). Plugged the camera into the stand, and the stand into an outlet — then logged into the app to begin pairing — but the camera won’t turn on. That is, nothing lights up when I plug it in, and nothing happens when I press the WiFi button. I’ve received two…
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