I am encountering the exact same issue described by this user, Cruzercup, from Jan 2022. Copy and pasting below in hopes to reference back the same trouble ticket for resolution. For reference, I have the N151 Cruzercup MemberJanuary 2022 edited January 2022 I have unplugged the camera for several days now and I still am…
hello, I’ve updated the app and now I get zero sound from Nanit and my video history is not recording. Additionally the event list is not updating. It says the crib was attending nearly 3 hours ago but in reality it was 45 minutes ago. I’ve deleted and redownloaded the app. This is the third time in as many weeks that I…
Does anyone have issues with the Nanit in the base? It’s so wobbly and unstable. If I move it, it will fall off! I cannot get to feel secure. I can’t get the temperature or humidity to show anymore either. Any insight?
hi — when are you going to implement a time of day access restriction? We have an au pair, so the local Wi-Fi restriction is not helpful for us. Also, when grandparents visit, we don’t want them to have access late at night or early in the morning. Local Wi-Fi only is not sufficient. Time of day seems like a very simple…
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
Just now 6am my son was crying and when we went soothing him noticed the bird sound was turned on. Checked video history realized it was turned on since 4:12am and worst part not by any of us in the house! Recently at times (once yesterday morning) I was not about to turn off nature sounds opened by my husband from my…
absolutely ridiculous. Spend over 700 dollars to have ability to watch 3 cameras simultaneously. Then have to ALSO purchase a tablet running tab up to over 800 dollars for that sole purpose. Only to find out THAT THEY DONT ALL FIT ON THE SCREEN!!!!! You can scroll from one to another fairly easily, but that isn’t explained…
Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
Hi, I have added the camera to Google Home and it appears in Google Home but just sits on a screen showing connecting with a spinning wheel. I have tried the steps in your guide but have not had any success just the same spinning wheel. Please can you help? This is the reason I chose this camera. Thanks, Sam
When I purchased my nanit Nov 2023 I thought there was a year of free insights. After registering my camera I find out it is only 6 months. When did this change occur? Seems unfair to change after purchase but waiting to register till baby arrived
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