nanit is on wall-mount. Was working well for 1.5 years and now microphone voice is so soft, neither my baby, husband or nanny can hear me. I tried disconnecting-reconnecting, rebooting the camera but to no avail. I cannot soothe my baby or talk to him from work when I’m on night shifts at the hospital and it’s affecting me…
hi there, my nanit (original) wifi button is broken, can you help with this as can’t use nanit whilst going outside of house? Thanks
I keep losing audio from the Nanit app. Its working fine for my husbands phone. I’ve updated the app, restarted the app and did the trouble shooting. Any other tips?
I’ve noticed my 15 month old has strange orb round lights moving around on camera since she’s been in crib around 7 months. I’ve cleaned camera, repositioned Nanit, consulted spiritual advisors and they said it’s not harming her. I’ve noticed activity more active when she struggles to sleep. Does anyone else catch…
hi I have the nanit pro and when I try to play white noise it starts ticking like it’s trying to play it but is glitching. I have the latest firmware it says which is 6.44.592 I have updated my app and I have tried restarting the camera does this mean something is wrong with the camera that can’t be fixed ? I have any…
Hi Nanit fam! Last night during a particularly challenging overnight I thought of a suggestion for the app development team. My husband and I keep one of our phones on for the Nanit so we can hear our 6 month old wake overnight in his nursery. I leave the app open with the sound on face-down on my nightstand. I ended up…
My night summaries often shows wrong videos for the events. The clips are usually from earlier events on the same night, because of that is very difficult to understand the summary because the events and videos don’t match. ex: The event says the baby woke up at the correct time, but the clip is the baby being removed on…
Hi All, id like to request a feature that I think there should be all the building blocks to implement - bearing in mind via insights it seems Nanit knows when there is a baby in the crib or not I would like a user selectable option to send notifications based on this. the use case here is that our room is used with the…
I usually use screenshots to get a timestamp of when our baby falls asleep or wakes up. I've never once went to share them. With the recent(is) update that adds a share screen after each screenshot, it's just super annoying to have to dismiss it every time. I'd say, of 70 times it's popped up, all 70 my only action is to…
Hi there - The back of our crib knocked the electrical outlet where the USB attaches into charge the nanit and it broke the USB charger. Is there anything you can do to help replace the cord/usb port so that we are able to use the nanit again? We have the nanit pro baby monitor on the wall mount.
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