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Discussion List
Flashing white light
Hi. Every night when I am rocking my baby to sleep the white light on top of the camera flashes multiple times. One night I counted over 10 x’s in less than 5 mins. I have done the updates. I have reset it. My wifi is strong. Is there a way to disable the flash light so that even if it’s resetting or searching it doesn’t…
Nanit Pro night light
Hello The night light on my Nanit Pro doesn’t seem to be working.
Nightlight hasn’t worked since the new update a few days ago.
Since the upstate a few days ago the nightlight has not turned on once, we’ve unplugged the camera turned it off deleted the app updated it restarted our phones, on both phones it hasn’t worked once since then. It’s very frustrating.
Was this built with a sleeping baby in mind?
Hey Nanit community and support, perhaps you can help me out. I am a fan of the product as a whole but I’m puzzled/frustrated with a few items, and hope I’m just misinformed… Why does a product intended to sit over a crib have 4 glowing red lights aiming down at the child in a pitch black room? I understand IR sensors,…
Night light
I was putting my little to bed and the night light went on and off several times. This is concerning to me.
Nightlight turning on by itself in the middle of the night
This is the third time the nightlight has turned on by itself in the middle of the night. This combined with the 2fa being enforced makes me wonder if there was a known security hole somewhere
White light flashed when video was loading
Tonight I went to open my camera to view and it was loading. Then, a white light flashed once on the camera. After that, my live stream was streaming per usual again. I was freaked out about hacking so I removed the camera and turned it off. Then I reset the camera and re-paired it to my Wi-Fi. Then for extra security I…
Night Light
Hello- I've noticed that our little ones night light stays on and I have no functionality to turn it off via the app. If I turn the camera off or exit night mode the light will turn off. Please advise.
App so slow - needs constant restarting
Does anyone know how to make the app less slow? Mine currently needs constant restarting as every time in open it the video is blurry, the breathing monitor doesn’t show and I can’t access the nightlight/white noise. Really inconvenient when trying to access the camera or nightlight quickly. Please help!
Night Light
We have had two different nights this month where we go upstairs into our sons room to put on lotion and jammies and lay him down for bed… it is dark when we walk in and turn on a lamp but when we turn to put him in bed we see the Nanit night light has somehow turned itself on. Our son sleeps in complete darkness so this…