Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Flashing white light

edited February 2023 in Camera + App 48 comments

Hi. Every night when I am rocking my baby to sleep the white light on top of the camera flashes multiple times. One night I counted over 10 x’s in less than 5 mins. I have done the updates. I have reset it. My wifi is strong. Is there a way to disable the flash light so that even if


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