-
False Alert using Sleep Sack
We have been using the Nanit and the sleep bands and love it with no issue. However during the Black Friday sale, I got two sleep sacks that have the bands on the sack. We have used the sack the last two nights, and for two nights in a row, we have gotten false red alerts. When using the band, no issue. But when using the…
-
Red alert
An option to not sound red alerts on camera? Maybe if we can just do the parents or guardians phone, will help with false alerts waking a sleeping baby. Also an option for parents/guardians to be able to sound red alerts on the camera after receiving red alert.
-
Breathing Motion Monitoring Stopping Without Audible Notification
I have the Nanit Pro. Ever since my baby started rolling there have been multiple nights a week where I wake up and find the the breathing session has stopped because it couldn’t find the breathing band. I don’t understand why there is no audible alert for this. I only notice if/when I wake up to check the monitor. I have…
-
Problem with "Play sound when monitoring ends" setting
Last night I toggled the "Play sound when monitoring ends" setting to OFF for the Nanit camera, so as not to have the very loud chime wake our baby. But when I turned off monitoring, the chime happened anyways! It seems the setting needs to be toggled off on BOTH my phone and my wife's. This doesn't make sense -- the…
-
I received a red alert but my husband didn’t.
We just had our first red alert. Luckily, our baby is fine but when I received the alarm, I assumed my husband would as well since we share the account. He works nights as a nurse so if something happens I would like him to be aware. However, he didn’t get any sort of notification or alarm. Why is that?
-
Magic Merlin suit with nanit band
Does the nanit band still effectively monitor breathing when using the magic Merlin suit?
-
Breathing wear not connecting - showing connecting 1/3
Breathing motion monitoring not working all of a sudden this week. Consistently showing "connecting 1/3". My nanit is 2 months old. I've done EVERYTHING to troubleshoot - I've reset the camera, unplugged and plugged back in, deleted app and downloaded again, switched bandwidths and wifi bands, reset wifi and router and…
-
6 month old pulling breathing band off
What do you suggest to do about a 6 month old that pulls apart the Velcro of the breathing band ? Thanks, Susan
-
Custom service not responding
I need to make a return but no one responded to my email sent to help@nanit.come after a whole week. Nobody is picking up the phone either. What's going on?
-
What to do with an arms down swaddler?
Are there no options for breathing wear when my baby prefers to be swaddled with arms down? She didn't like the Nanit swaddle as it's too loose. She's only 6 days old, for reference. Any guidance would be great as I'd love to use the breathing monitoring and it's one of the reasons I chose Nanit. Thanks!
-
Breathing band Questions..
Hello! 👋🏼First time mom here- My baby is 7 weeks and I’m curious does the breathing band work with other sleep sacks.. baby loves the dreamland sack (I know AAP doesn’t recommend weighted sacks now) but anyway I’m Just curious, or do I have to use the Nanit sacks which I do have but not sure if he likes yet!
-
Breathing band + sleep sack
Hi, I need to purchase a new sleep sack for our son and Ive heard some things about the thickness being an issue with the breathing band. How thick is too thick for the band to read accurate breathing? I also saw that you sell a sleep sack, but do you only have a lower tog one? I’m needing a warmer one for winter and have…
-
What is the TOG level of the Nanit sleeping bag? It seems very thick and I worry about overheating.
What is the TOG level of the Nanit sleeping bag? It seems very thick and I worry about overheating.