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“Baby is moving” status incorrect
When the breathing monitor is on, the “baby is moving” status will display instead of the breaths per minute when the baby isn’t moving at all. Is there something I can do to make sure the camera is capturing the breathing activity and motion more accurately? His breathing band is as tight as necessary, his bassinet is…
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Multiple False Red Alerts
I just received a Red Alert that I believe is false, which I submitted. I received two other false red alerts a few weeks ago that I submitted as well. The response on the tickets for the previous alerts was that the cause is unclear. Is there a way to escalate the review my videos so that we receive better answers? These…
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Why does the breathing motion turn off when baby rolls onto front?
My baby (4 month's) has recently started rolling over from back to front, and did it for the first time in her sleep last night. I am shocked that when I checked the breathing motion had simply stopped and only came up with the "baby out of crib" notification to stop monitoring or report (the report function also did not…
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Red alert
An option to not sound red alerts on camera? Maybe if we can just do the parents or guardians phone, will help with false alerts waking a sleeping baby. Also an option for parents/guardians to be able to sound red alerts on the camera after receiving red alert.
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Breathing Motion Monitoring Stopping Without Audible Notification
I have the Nanit Pro. Ever since my baby started rolling there have been multiple nights a week where I wake up and find the the breathing session has stopped because it couldn’t find the breathing band. I don’t understand why there is no audible alert for this. I only notice if/when I wake up to check the monitor. I have…
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Two false red alerts in one day
my baby has had two false red alerts in one day after almost two years of zero. I watched both event videos and she moved less than 20 seconds apart in both. Her breathing band was on snugly in both. I need these heart attacks to stop. Could someone please look into this? Is anyone else experiencing this??
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Baby sleeps on side but nanit can't detect breathing
Hello! My baby girl has learned to turn on her side during sleep. She wearing the sleep sack but the nanit doesn't pick up the breathing band. Has anyone else had this issue? What did you do to fix it if anything?
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Problem with "Play sound when monitoring ends" setting
Last night I toggled the "Play sound when monitoring ends" setting to OFF for the Nanit camera, so as not to have the very loud chime wake our baby. But when I turned off monitoring, the chime happened anyways! It seems the setting needs to be toggled off on BOTH my phone and my wife's. This doesn't make sense -- the…
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I received a red alert but my husband didn’t.
We just had our first red alert. Luckily, our baby is fine but when I received the alarm, I assumed my husband would as well since we share the account. He works nights as a nurse so if something happens I would like him to be aware. However, he didn’t get any sort of notification or alarm. Why is that?
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Breathing wear stopped in the middle of the night with no notifications or warning
I have woken up for 2 nights now and noticed that the breathing wear has stopped monitoring my child’s breathing pattern. I received no notifications or warning. This is surprising as if there was a breathing emergency at night i would not have been notified. Anyone else facing this - and any tips to avoid this??
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Breathing monitoring
Last night my baby removed his breathing band but the nanit failed to detect it had been removed. It kept recording BPM and was intermittently changing from "bpm" to "measuring bpm". How is this possible? Concerning that its able to detect breathing when the band is off.
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Breathing monitoring not starting
I am launching a breathing monitoring session and Nanit is telling me that movement has been found, and then as soon as it says that- immediately it says it can’t see the breathing band and do I want to end my session. I have tried it five times and the same thing keeps happening. Meanwhile the band is in full view. Photo…
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Breathing wear stops
we use the breathing band with solid color pj’s and solid color crib sheet every night and more then once a night since July I have woken up with the monitor no longer detecting we have never had a red alert or any alert for that matter it just completely stops monitoring I leave the app open all night on my phone with my…
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Auto start breathing monitor
Hello, I am trying to use the "auto start breathing monitor" feature with my nanit camera. It says that it should detect the baby and engage the breathing monitor automatically, however I have not found this to be the case. I've waited up to 15 minutes to see if it clicks on but each time I've had to go into the app and…
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Unknown Failure
The last few nights my breathing alerts have not been working properly. It keeps turning the breathing motion off and says that there is an unknown failure. It will do it numerous times. When it is working, it constantly says it is measuring breathing. I have used my camera for over a year and I have never had this issues.…