-
Camera not working!
So i tryed to get my nanit on a road trip. Got to the hotel tried connecting it to the Hotel Wi-Fi with no succes, made a hotspot from the phone with no succes, forced it to 2,4ghz, than to 5ghz, Gave up on having a monitor on that holiday, came back home with it connected to the stand home the same problem although it has…
-
Sound cuts out and won’t connect to WiFi
we bought light and sound and have had problems with it since day one. It won’t connect to Wi-Fi even though the app says it’s connected. The light feature works great, but the sound cuts out and it will only play a half a second of white noise before turning off again I’ve tried all of the troubleshooting on the website.…
-
Nanit wifi button stuck
Hi. The wifi button on my nanit is stuck and the camera is not working anymore. There are several reports in the nanit community about this issue and looks like I'm facing the same problem. This seems like a widespread issue and a manufacturing defect with nanit. I reached out to nanit support and I got a very curt…
-
Nanit Pro - Affecting WiFi Network and Other Apps Since last 3 Weeks
Hi, I've been using the Nanit Pro for the last year with no issues with my Wi-Fi network. About 3 weeks ago, I started getting very choppy video on a work call (using Teams), lag, etc. This also happened with other video calling apps like Facetime and WhatsApp. I did some troubleshooting and identified that it was the…
-
Went to bed with background audio on and woke up no sound and saying it was disconnected
Went to bed with background audio on but from midnight to 3 am it says my device was disconnected and there was no monitoring or anything going on. We had a bad storm so our WiFi most likely went out, however I have the cellular setting turned so even without WiFi it will keep the background audio on. Is there anyway to…
-
Nanit Pro causing extreme latency and disconnects with other devices on network
I saw a few other posts on both this site and others around the Nanit cam causing latency and disconnect issues for every device on our network. Ive gone through all of the troubleshooting steps multiple times, changed bandwidth usage to low, activated QoS on my router and the issues persist. Even after changing to low and…
-
Loose WiFi Button
I've seen several others post this issue with their Nanit cameras. One of our cameras has a loose wifi button and I cannot connect to a new network. What is the fix, here? We are traveling this week and I need this fixed ASAP so we can connect the camera to the new wifi.