Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Loose WiFi Button

in Camera + App 5 comments

I've seen several others post this issue with their Nanit cameras. One of our cameras has a loose wifi button and I cannot connect to a new network. What is the fix, here? We are traveling this week and I need this fixed ASAP so we can connect the camera to the new wifi.

Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!