Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit wifi button stuck
Hi. The wifi button on my nanit is stuck and the camera is not working anymore. There are several reports in the nanit community about this issue and looks like I'm facing the same problem. This seems like a widespread issue and a manufacturing defect with nanit. I reached out to nanit support and I got a very curt response