I have had my first Nanit for a year and a half roughly- I recently got a second one. The white noise volume on my original Nanit has significantly decreased (it’s on max volume and I can barely hear it). My second Nanit is about 5x the volume. I know this issue has been reported before but I have yet to find a solution.…
I've had this camera and mount now for almost 3 years and the temperature & humidity readings have stopped working. They show up as “- -“. I’ve tried unplugging the camera from the stand countless times, unplugging the stand cord from the wall, making sure firmware is updated, uninstalling & reinstalling the app, etc. A…
Hi! Whenever I click on Activity History, the video and timeline no longer load for "Today." It used to display normally, but now the screen appears blank. To view today’s history specifically, I have to switch to the previous day and then back to today. It’s not a major inconvenience, but it does seem unusual, and I’m not…
what does this icon (the white one in the middle) mean on the baby monitor screen? There are 3 options when you tap it, sound on, this icon (shown in picture), and then sound off. I can’t figure out what this one means?
I have 2 nanit camera's but only one is giving a sleep score. They are both set up the exact same way, one was purchased in 2023 and one was purchased in 2024. i also noticed they are on different firmware versions but neither is prompting an update and the one that is giving the sleep score is the older firmware version.…
my camera makes an awful noise 24/7 it sounds like white noise but more aggressive, I’ve deleted the app I’ve reinstalled the camera I’ve done all the troubleshooting steps and nothing works, the sound is constant but I can’t hear anything from the room itself, so my daughter cries and I can’t hear that just constant…
to connect to hotel wifi
My Nanit used to tell us when our baby fell asleep "I fell asleep X minutes ago" but now it just says "Good Evening Mom." Is there a way to say turn this feature back on? I have paid for the Memories subscription but due to this night activity isn’t populated for insights.
It would be very helpful if Nanit could mute or at least filter out some of the white noise that comes through the camera app so that parents can hear baby noises more clearly. This would be a useful feature with any white noise sound machine, including the Nanit Sound machine.
I have the Nanit with the floorstand and the app no longer shows reading for temp or humidity. I have tried all the troubleshooting suggestions. I have a travel stand and I have switched to that stand several times and only then does the temperature work. What should I do next?
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