I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
on the main app screen, when my baby is sleeping it says, "Hi XX, I have been asleep for X hours and Y minutes". But the time it gives is off by 15-30 minutes. I've tried turning off the nanit for 10 minutes, restarting the app, signing out and back in, and even deleting the app and redownloading it. But nothing fixes it.…
my nanit is reading 75 degrees. I was just in the room and there is no way it’s that hot. I have a desktop thermometer which is reading 72 and a flair puck reading 71. My heat is currently set to 68. Why is my nanit so off??
Does anyone know how I can get a replacement leg for the old tripod floor stand? I was packing my Nanit + floor stand to pass on, and noticed one of the side legs missing. It's the one that screws on, white with a gray tip. Does anyone know if I can get a replacement one sent to the new owner?
I only like to use Night Mode when we are going to sleep. But during the day, I never want it on because I am not trying to reduce the screen brightness. A feature to use a schedule for night mode, or have it auto turn on at sunset/sunrise would be great! Similar to that, the night mode turns on and kicks me out of the…
Can someone help? We just had a new baby and would love to add her to our Nanit camera. We don’t feel the need to purchase another and we don’t really use it with our toddler anymore so we would like to take our toddler off and add the new baby.
Hello, I have the same exact problem with my nanit pro. It was working like a charm and then we disassembled the stand and camera to move to another location. The equipment was stored by itself safely in a box that was transported in our personal car with nothing touching it. Once at the new location, the camera no longer…
Hi, Issue 1: I have an iPad Mini 6th Generation and split screen mode is not working for the Nanit app. My iOS version is the most recent (16.6) and my Nanit app version is the most recent (3.11.8 (622)). The split screen function appears and I can click it but I cannot add any cameras to the split screen view (which I can…
Hi, I'm writing to report a loss of functionality following a recent app update. The volume slider in the app has been updated to a cleaner design, but it no longer displays numerical values or notches. While it looks modern, this change makes it difficult to maintain a safe sleep environment. We used a decibel reader to…
I no longer have a Nanit camera and want my account, baby profile and all data, including any saved footage deleted.
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