Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

White Noise Too Quiet

edited May 2023 in Camera + App 27 comments

The white noise volume suddenly dropped and is too queit on my daughters nanit. It was totally fine for over two years.I have two and the other one is at least double the volume. I've power cycled, reinstalled the app, and using other devices makes. Please help, thank you.

Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!