after an update, I can’t get the Nanit pro to power on. No blue light to pair. Tried different outlet. Hub. Tried a power reset. Everything. Of course this is after the one year warranty is up. I want to know how to turn on the camera tho!
Hi! We have used Nanit for our son and will be adding a daughter to our family in Oct. I learned about the split-screen function for two cameras but cannot tell if you can hear audio for both cameras, too. I’d like clarification before purchasing another Nanit. Thank you! Amy
Our first child is due in less than a month and we are anxious because we have yet to go a whole day with on-time notifications from our Nanit pro camera. It seems to work just fine during the day, and then around 8-9pm the notifications are coming in delayed when we test them. This is making us extremely nervous because…
The app used to play the sound after I exited, or lock screened my iPhone. Now it no longer works all of a sudden. Any solutions?
Hi all, trying to install today. Installation guide has a very specific (and kind of odd) 66" height from floor to mounting bracket. My crib is set next to a window, and have to go about 2' lower. I'm wondering if that will alter how the camera can assess sleep? I'm not wanting to pair the camera and start the subscription…
We use the white noise on our monitor nightly and it just started having a crackling noise in the app sound. It doesn’t disturb the baby thankfully but is driving us crazy while we are trying to sleep with the monitor on. It’s only started doing this in the last couple weeks. How do we fix this?
hi, Our Nanit Pro camera fell off the travel stand in the night and is no longer working. Is there any special deal for current owners to replace just the camera? The travel stand connection is extremely wobbly. It would be great to make the connection as robust as with the normal stand in the future!
Have updated app, switched to two factor and no sound on any of our house devices. Super frustrating.
I know this post isn’t in the right place, I was unable to add it to support. At first, I loved my nanit, so much in fact that I purchased the additional insights for the year. For about a month, I’ve experienced the same ongoing issues: time is off in insights (not every night, but randomly) Camera disconnects App doesn’t…
hi! We are going to finest (part of excellence) punta Cana next week with our son. Can you verify if the nanit will work there? I’ve called them and they weren’t sure. Does it have to connect on a password entry connection? It’s our first time traveling internationally and at a hotel :)
It looks like you're new here. Sign in or register to get started.
