I purchased an Insights (Milestones) Activation Code from the Nanit website and have had no luck going to my.nanit.com to apply it. There is no option to "change plan" — all I see is an area for "Cameras and Plans" but the only thing that shows up is the current camera view. I am currently on the 1-yr freebie from a new…
I received a free year of insights with my first nanit. It’s bad enough that we have to pay two different subscriptions once we have a second child, but why is this new one only 6 months of insights trial? I haven’t unpacked it yet and seriously considering returning as this is an absurd display of customer loyalty.
the red light stopped working on our Nanit cam. Now I cannot see at night. Using app version 3.11.25. Have Nanit bundle pro. This just started two days ago and have reset it, Reconnected Wi-Fi ,power Cycled nothing has worked.
Trying to reconnect after a power outage and the status light will not turn on. I tried to reset but no luck. I’ve disconnected from power for 24 hours and tried again, still nothing. Please advise.
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I am being induced on Saturday. I want to set up my camera but don't want waste me subscription without baby being here. There is not a way to set the camera without activating the subscription?
the camera stopped recording activities such as baby’s sleep and day naps. Says the baby is away while she is sleeping. This has been happening for a few days now. We reset the camera but it didn’t fix anything.
My toddler start playing with the Flex stand and the camera fell to floor and back cover opened. I closed it back but now it doesn’t turns on. Is there anything we cam do something that can be adjusted if is loosen?
This discussion was created from comments split from: Nanit Time Error, Time Issue, Time Stamp Wrong.
While on vacation, I accidentally dropped one of our two Nanit Plus cameras on a tile floor and it no longer works. Do you have a replacement program for current owners? It was clearly my fault but I thought I would ask before buying another camera a full price. Thanks, Collie
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
