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Insights and sound
Nanit insights are not correct. It’s not recognizing when son falls asleep at night and assumes he’s been put to bed asleep. This doesn’t happen during nap time when it detects his falling asleep. I am also not receiving sound notifications at night, and have no problem during nap time
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Active sleep
My nanit always records active sleep as my baby waking up. Her eyes are still closed and she’s just transitioning between sleep cycles. Is there a way to account for that?
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Clicking
Our camera keeps timing out and when I view the app and it “transitions” to night mode (even though it should still be on) it clicks and wakes baby. Is there a solution for this?
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White Noise
Is it safe for my baby’s hearing to play white noise at max volume all night long? The obvious answer seems no, but he wakes extremely easily. And even at night, when it’s very very quiet, the smallest sound will wake him. Is the max decibel level safe to play all night long or should I decrease the volume once the…
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Sound Artifacts from Nanit
We recently purchased a Nanit camera and while all of us are gone during the day the camera detects 1)a loud “bang” noise and 2) a light in our baby’s room turning on then off. It happens at least 4 times a day but never while our baby is in the crib. Has anyone experienced the camera picking up any sound artifacts or…
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Insights basic
Having trouble getting my wife’s nannit app set up. We have insights basic. I’ve sent her an invitation, but every time I go to her app it acts like she hasn’t accepted it when she has.
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Feature Request: Video History Playback Speed
Hi - we are currently sleep training our LO and I am spending a lot of time reviewing night wake ups. As it is, there seems to only be a 10s jump forward or backward but watching in real-time is excruciatingly slow. It would be great to have a 2x, 4x, even 16x playback to help me focus in on the important times and move…
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Delay in notifications
I am having a large large delay in notifications. Like 10-20 minute delay. This is very frustrating as I work froM home and rely on this monitor for when my baby wakes up. It’s been happening for the entire time we have used it for 4.5 months. I have the Nanit pro camera, I am using an iPhone and downloaded the app in…
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Does app work on Amazon Fire Tablets
All of the help articles only list iOS and Android support, but with Nanit working with Amazon for Alexa/Echo skills does this mean the app is also easily installed on an Amazon Fire Tablet?
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Broken Nanit camera.
our Nanit broke while we were on vacation. As I was posting it, it fell off its stand onto tiled floor. It looks fine from outside, but I can hear something bouncing around inside. Is there a repair option Nanit offers?
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Nanit will of work
My Nanit will not work. I have done hardware resets wi fi extenders etc nothing this really sucks i have another child coming and hate that my system isn’t working
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White noise decibel level
When I put the white noise to max with my nanit pro and floor stand above the crib the db(a) rating gets close to 80. Any concerns around max volume on white noise for my newborn? I typically reduce it once they go to sleep or turn it off
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Record breaths per minute saved in history
I would like to request a feature to record breaths per minute. Having a baseline would help determine if your child is sick or having difficulty breathing before it becomes a problem.
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Replaced camera and insights disappeared
Good afternoon, I’ve tried contacting support several times this week but no response. I replaced my Nanit plus camera with a Nanit pro a few days ago and have since no had any insights. I am subscribed to premium insights and it clearly states that in my settings… ive Tried all the recommendations, crib position, unplug,…
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No Notifications
We suddenly stopped receiving any notifications on all devices last night. We have rebooted and reinstalled app but that did not resolve the issue.
