split screen on iPhone stopped working, have two cameras and only one camera shows on when split screen, get the icon with plus sign. Other camera shows up but not both and never the first. If one is selected individually, no problem, can toggle from either one with no problem, only when split screen is selected that first…
Hello, we lost this piece during a recent move. & it is showing up as sold out on the site. How do we go about getting another one without having to buy the whole $100 kit?? We are only missing this piece.
Since the last couple days the video history and event history are not working. The live feed still works. What could be wrong?
I just started using my camera for no more than 3 hours to monitor my newborn. And the camera suddenly shuts down and it wont turn back on. I have the Nanit Pro wall mounted version. I tried power cycling it many times. And it still won’t turn on. Please assist.
Hello, I have been using Nanit insights for my new baby under my 1st baby's account. My Nanit insights has expired & now I want to move the camera & the insights under the new baby's name. BUT before I do so, I want to download all the Memories from my 1st baby's account before I detach the camera. If I renew the Nanit…
when we have out daughter in her room and want to monitor the camera and when we go to sleep our phone makes a terrible white noise sound. This has been going for a month or so. Is this something that can be fixed? I see others having the same issue.
This is the third time the nightlight has turned on by itself in the middle of the night. This combined with the 2fa being enforced makes me wonder if there was a known security hole somewhere
My Nanit pro started making some weird noises so I turned it off but now it will not turn back on. The blue light will not show after pressing the button on the back and it will not turn on after holding that same button for an extended period of time. It feels like this camera is broken. I have unplugged and plugged back…
Hello - I am having issues with my Insights Plan. We have a nanny who has viewer access but is still unable to view the sleep status “I was put down X minutes ago…” when linked to our wifi. I would like her to have these sleep status notifications without Full Access. Is this possible? Why are they not showing for her even…
Hi there, When I got the Nanit system a few weeks ago I was really pleased that when I viewed the camera in Picture in Picture mode, it stayed portrait which is the same orientation I have the camera rotated to in the app. Since about a week ago however, the camera is now rotating itself landscape when I view it in Picture…
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Parenting comes with a LOT of things—like, literal things. From cribs to carriers, bottles to teethers, everyone has a holy grail product that they couldn’t get through parenthood without. This event is dedicated to breaking down the good, the bad, and the necessary when it comes to “must-have” baby products. Whether you…
