Hello, Our Nanit app for some reason is tracking super long naps thinking the baby is in the crib. I’ve reported it as incorrect information but it’s still doing it. This has been going on for a couple of weeks now. Is this happening to anyone else?
Hi. The wifi button on my nanit is stuck and the camera is not working anymore. There are several reports in the nanit community about this issue and looks like I'm facing the same problem. This seems like a widespread issue and a manufacturing defect with nanit. I reached out to nanit support and I got a very curt…
I have 6.44.592 and an updated iPhone. I also updated the app, and rebooted as well. If I try to use background audio, it will work for a few seconds then stop (I can't hear the white noise anymore) I tried to do the video where it is in the corner so i can back out of the app, and it won't work either, it mutes completely…
Ideally app would have similar or identical functionality but most importantly Picture in Picture and notifications (while not in app, like homekit notifications when a door opens). This seems like a no brainer to me and should be simple enough to port over to the TvOS. For me its cumbersome to have to constantly reach for…
hi there, my nanit (original) wifi button is broken, can you help with this as can’t use nanit whilst going outside of house? Thanks
I keep losing audio from the Nanit app. Its working fine for my husbands phone. I’ve updated the app, restarted the app and did the trouble shooting. Any other tips?
I’ve noticed my 15 month old has strange orb round lights moving around on camera since she’s been in crib around 7 months. I’ve cleaned camera, repositioned Nanit, consulted spiritual advisors and they said it’s not harming her. I’ve noticed activity more active when she struggles to sleep. Does anyone else catch…
hi I have the nanit pro and when I try to play white noise it starts ticking like it’s trying to play it but is glitching. I have the latest firmware it says which is 6.44.592 I have updated my app and I have tried restarting the camera does this mean something is wrong with the camera that can’t be fixed ? I have any…
Hi Nanit fam! Last night during a particularly challenging overnight I thought of a suggestion for the app development team. My husband and I keep one of our phones on for the Nanit so we can hear our 6 month old wake overnight in his nursery. I leave the app open with the sound on face-down on my nightstand. I ended up…
My night summaries often shows wrong videos for the events. The clips are usually from earlier events on the same night, because of that is very difficult to understand the summary because the events and videos don’t match. ex: The event says the baby woke up at the correct time, but the clip is the baby being removed on…
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