The 'Set Motion Area' feature looks like the camera is zoomed in when trying to set the motion area. Is there a fix for this?? App version 4.2.8.0.
hello, I recently purchased the Nanit pro camera with flex stand. My one year olds toddler bed cannot be set up for the standard wall or stand mount so we went with the flex stand. The problem is the Nanit camera is not picking her up ANY time she climbs out of bed or enters/exits the alert zone area. I specifically got…
Hi, I've just set up my Nanit Pro (square floor stand). Your website keeps talking about the ability to set the "parent pick up zone" at 10-12 inches and that this feature is found in the "Position crib" section of the app. I don't have a view of the "parent pick up zone". (FYI, I'm trying to attach screenshots but I'm not…
My Nanit firmware updated this morning and now the sound doesn’t work at all (can’t hear any audio from our daughter). I’ve unplugged, reinstalled the app, messed with all the settings. Nothing works. Please help.
Am I able to get a replacement with the warranty?
Anyone else notice the loud clicking noise from the Nanit camera when it switches to night vision or detects movement? It's loud enough to startle my baby. Seems pretty counterintuitive. I already turned off all movement alerts but wondering if there's another setting I can adjust to eliminate that.
This has been happening for a few weeks. At first i thought my husband was doing it since he leaves first but the nightlight will turn on by itself and go bright then dim bright them dim and stay off - we do not use the night light. Is anyone else havibg these issues? Our wifi seems to be fine no issues We changed our…
We’ve been using Nanit for the past few months now and insights has never worked for us. The camera just says “Good Morning/Evening Dad”. Dashboard never shows any stats. Have power cycled and hard reset the camera multiple times. We have even upgraded from Sleep to Memories in hopes that would fix the issue. It’s been a…
Hi How do I activate one year free subscription as it’s my first time with Nanit? It just offers me to buy subscription, not providing a free option.
My brand new nanit, my baby inst Born yet, 1 week ago it works well, today stop working!! The câmera status light is off, The app is not recognizing The nanit! I need help, i'm 38th weeks pregnant!
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Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
