Hi there, I just unboxed my Nanit Pro and the night light won’t turn on. I have already tried resetting the camera and it still won’t work.
Just now 6am my son was crying and when we went soothing him noticed the bird sound was turned on. Checked video history realized it was turned on since 4:12am and worst part not by any of us in the house! Recently at times (once yesterday morning) I was not about to turn off nature sounds opened by my husband from my…
We're thrilled to share our latest feature designed to make your parenting journey even smoother: My Nanit Sounds. Now, you can customize your Nanit Pro Camera notification sound with our brand new Pingtone. So, how can My Nanit Sounds help your family? Let's break it down: ℹ️ Cut through information overload: We get…
Hello, I need urgently the mac address for our NANIT PRO camera. We are staying at the hotel for the next 3 days and we bought this camera specially for this trip. The IT manger said that MAC address is the only solution. N301CME233809F APP VERSION 4.12.1.308 Thank you. Yael Stern Zelinsky yaelis30@walla.com Boris Zelinsky…
I’m trying to remove the wall adhesive and covers cleanly and instead they are just taking the dry wall off with them or breaking. Need help with how re-mount in the new home.
Hello, I just purchased a Nanit Pro and have set up the app to test its functionality. Unfortunately, I was not aware that this would start the free 6 month trial for the Sleep Plan. My child is not due until February 2025, so most of this trial period will be wasted. Is it possible to extend the trial period or delay its…
hi! I recently upgraded to the largest plan for one of our cameras which is supposed to pull video from the past week but I’m not able to see video during that period. Is there a way to get that video history?
I just bought the new Pixel Tablet that comes with a dock, as it felt like the perfect thing to have for the Nanit app. We could leave the dock in our bedroom and take the tablet around the house whenever we wanted. But, apparently, the Nanit app doesn't support portrait mode on Android. Is that the case? It works well on…
I have power cycled my camera still the temperature and humidity sensor does not work.
hello… I saw a thread explaining that insight memories are saved at 1.5 playback and I’m wondering if there is a way to save them in regular playback speed. Thanks!
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