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NO LONGER RECEIVING NOTIFICATIONS
I used to receive notifications every time my baby woke up, cried, someone attended the crib…now I don’t. I have tried all of the setting options and it’s still not working. Kindly let me know how to fix this. Thank you!
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No notifications outside app
I am not able to receive notifications outside the app. I need to be physically looking at my app to know motion detection or any notification because it’s not going to my phone. I have checked settings and it’s all ok.
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Notifications stopped sending
Both my husband and I have iPhones. At some point the nanit app was deleted from my phone (I don’t recall doing this - but maybe it was an accident). Upon reinstalling, I now do not receive notifications to my phone while my husband does. When I pull up the ap & click the bell - I can see the notification did happen. I…
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Audio/Visual Issues?
Has anyone else been having issues with their camera going in and out. I woke up the other night to the monitor not even on. I go back to look at video footage and it’s spotty. The audio keeps going in and out too. Am I missing something? I’ve made sure to update the app, restarted my phone multiple times…I’m at a loss.
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How do you get alerts/notification to pop up?
I can’t figure out how to show up the alerts when my phone is closed. Is there something I need to do?
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Nanit pro sound notifications
Hello, we have just set up our Nanit for the first time as we are starting to leave the baby in the room on her own. she cry out at one point and there was no alert notification so I turned the sensitivity to max. It still doesn't really pick her up though? In the morning when she wakes up it registers our voices but not…
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Night vision is not working
Hi - our night vision functionality suddenly stopped working (see attached photo). We have tried troubleshooting per other posts on this topic but nothing has worked. Has anyone had any luck with a possible fix? We can’t see anything at night.
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Audio constantly breaking up
We have the white noise on continuously and therefore when the camera background audio is on (which is most of the time eg overnight) we should get a continuous stream of white noise. However, the white noise (and therefore audio) is constantly cutting out. Sometimes it cuts out and doesn’t come back on until I restart the…
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Audio not working
Just switched to 2 factor authentication and now the sound feature doesn’t work to monitor our baby. have done all the basics (turned on/off, uninstalled and reinstalled app, switched on/off all the audio features within the app). please advise on how to fix. Thanks
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Iphone 14 connection issues
I recently got the new iPhone and for some reason it just won't connect to the Nanit cam. Other devices at my home are working fine (iPad, iphone 12 with ios 16). Any one else facing the same issue?
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Does anyone else have an issue with battery drain?
I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
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Wall mount
Hi I purchased a Nanit in 2020 with the stand, I was wondering is the new wall mount compatible with the camera? Also when purchased hie much trunking is provided
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White light flashed when video was loading
Tonight I went to open my camera to view and it was loading. Then, a white light flashed once on the camera. After that, my live stream was streaming per usual again. I was freaked out about hacking so I removed the camera and turned it off. Then I reset the camera and re-paired it to my Wi-Fi. Then for extra security I…
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Insights for Wall Mount
We have our Nanit mounted to the wall with a wall mount but I just bought the Nanit Insight package that is $119 and I can't look at dashboards because it says I have my camera on a flex stand. Does anyone know how to fix this? I bought the Insight package so I would have all the benefits and it's frustrating I can't get…
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No audio
I have no audio from Nanit in my phone app or on my Amazon echo show. This is more important than video, especially during the night time. Please assist and fix this ASAP
