Our Nanit has no problem sending a notification when my husband or I are picking baby up/putting her in the crib. However, it does not detect any of her movements while she is sleeping. I adjusted the sensitivity (max sensitivity) & crib positioning without any luck. How can this be fixed?
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
I'm no longer getting history in my activity of when my child woke up or fell asleep. Also not showing any video history, only audio. I do have an up to date subscription. Can someone help?
I can't seem to find a timezone I can use. I don't see pacific time or standard time I see everything but. How am I to set the time zone to PST or GMT-8.
I’ve tried different outlets (that are operational for other devices). And reconnecting the USB/stand components. But still no charging light or other indication that the camera is connected to power.
Just set up my Nanit pro Camera with floor stand and it will not power on. Straight out of the box. What's the fix for this? Tried several adapters and outlets. No power whatsoever.
On Monday, January 6th between 10:30am-11:30am ET, we will be conducting scheduled maintenance to the Nanit network. You will still be able to see your camera’s livestream during the maintenance window. During the downtime you may briefly experience: Delayed Insights analytics Delayed push notifications Activity and…
my camera is connecteed to the floor stand. can you help me fix?
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
Hi, I've seen a couple of posts here in the past asking about release notes for firmware updates to the Nanit camera, but the responses from the Nanit team are always evasive and some form of "we'll forward your request to our development team" with no further follow up. When will we know what changes are being added to…
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