we received the Nanit as a gift for our second born. We had used the Arlo for the first born and loved it, but we thought we’d give the Nanit a try considering how expensive it is. I was disappointed that I needed to also buy an expensive subscription as well. The temp and humidity reading has never worked. I’ve tried all…
Hello, I use an iPad and have the app continuously on loud on my bedside table. I have now twice woken up to the app with the speaker button turned off when I have not pressed anything. This has resulted in me not hearing my baby’s cries in the night. Why is the app doing this?
The white noise feature has been great so far, but tonight it started cutting out for a second every 30 seconds or so. Very annoying. Why did this start happening and how can I fix it? Already tried rebooting the camera, updating the app, manually unplugging the camera. Are there any other fixes? I see some people get…
A couple days ago I noticed that when I go to Picture in Picture mode, the sound would immediately disappear and the screen would freeze and stop updating after about 1 min. This is across 3 devices. I have tried to reboot the camera, reconnect to the network, decrease bandwidth, reinstalling the app on my devices,…
I put my son down for bed and the nature sounds we’re playing fine. About halfway through the night he woke up and it was no longer playing. I tried unplugging for a minute and plugging back in. Doing a hard reset. Uninstalling and installing the app. Reconnecting to our wifi and everything inbetween and nothing. Neither…
When I get an activity alert from my new Nanit Pro for motion, sound, etc, and I click on it, it takes me to a screen to view the video but it just says “Video is processing. Please try again in a couple of minutes”. Is it normal to get this error? It seems to somewhat defeat the purpose of being able to see what happens…
The night vision has stopped working again… the red lights are on and I have turned it on and off in the app and rebooted the camera. Very frustrating as this has happened before and was resolved.
I’m only being shown options for the paid insights plan, no free trial - I have the flex stand as well as the wall mount. I emailed support and have not heard back
I have two Nanits to use the split screen function for my 3 year old and newborn. Several times now I’ve woken up to both sides of the split screen function on my 3 year old and NO MONITOR on for my newborn which is extremely worrisome. So then we decided that one of us would have one monitor on one child and one monitor…
how come my flex stand won’t show a summary of when he was up or down etc.
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