I received a free year of insights with my first nanit. It’s bad enough that we have to pay two different subscriptions once we have a second child, but why is this new one only 6 months of insights trial? I haven’t unpacked it yet and seriously considering returning as this is an absurd display of customer loyalty.
the red light stopped working on our Nanit cam. Now I cannot see at night. Using app version 3.11.25. Have Nanit bundle pro. This just started two days ago and have reset it, Reconnected Wi-Fi ,power Cycled nothing has worked.
Trying to reconnect after a power outage and the status light will not turn on. I tried to reset but no luck. I’ve disconnected from power for 24 hours and tried again, still nothing. Please advise.
New Nanit users, this one’s for you! In this App Talk event, you'll learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for sleep success. PLUS, use code AUG24 and get 25% off a Memories or Milestones Insights Membership at Nanit.com - now through September 4th! Watch…
I am being induced on Saturday. I want to set up my camera but don't want waste me subscription without baby being here. There is not a way to set the camera without activating the subscription?
the camera stopped recording activities such as baby’s sleep and day naps. Says the baby is away while she is sleeping. This has been happening for a few days now. We reset the camera but it didn’t fix anything.
My toddler start playing with the Flex stand and the camera fell to floor and back cover opened. I closed it back but now it doesn’t turns on. Is there anything we cam do something that can be adjusted if is loosen?
This discussion was created from comments split from: Nanit Time Error, Time Issue, Time Stamp Wrong.
While on vacation, I accidentally dropped one of our two Nanit Plus cameras on a tile floor and it no longer works. Do you have a replacement program for current owners? It was clearly my fault but I thought I would ask before buying another camera a full price. Thanks, Collie
suddenly my camera stop working. I tried with diferents power sources and cables, but won't have success. 2 months use
It looks like you're new here. Sign in or register to get started.
Ask Nanit Lab's Maristella Lucchini, PhD Anything about getting back to routine in the New Year! For many of us, our routines got out of whack over the holidays. Maristella is here to help! We invite you to share your routine + sleep questions or concerns (feel free to share your Nanit captured data too!) so Maristella can…
