Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question. Don't forget to check our Update Release Notes to know all the latest features that are available on the Nanit app!
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Camera & App
Learn and share how to set up your camera with Wall Mount, Floor Stand, or Flex Stand. Find support and guidance for our app, customize your settings and more.
Discussion List
Categories
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- Expert Events 42
- Insights/Sleep Data 39
- Feature Request 33
- Camera Pairing/Onboarding/Reconnecting 30
- No Audio 29
- Insights Subscription 26
- Nanit App 22
- Camera Offline 22
- Camera Hardware 21
- White Noise & Nature Sounds 19
- Frequent Disconnection 18
- Live Stream/Feed 18
- Alerts/Notifications 17
- Red Alert 14
- App Feature 13
- Update Release Notes 13
- Camera IR Lights/Night Mode 12
- Breathing Wear 12
- Presale 10
- Video History 9
- Temperature/Humidity 8
- Breathing Motion Monitoring 8
- Local/Remote Connection 7
- Audio Quality 7
- Parent Like a Pro Summit 7
