hi, i need the mac number
The sound quality of the Nanit on the Amazon echo is horrible currently. You cannot even let it play without it sounding like nails on a chalkboard. Please advise if this is going to get fixed or if there is a fix.
Hi, I’m having trouble finding the very top hinge piece replacement part as shown in the attached picture. What is available on the official Nanit site are only the short and long structures of the floor stand. Would someone be able to help find a replacement? Doesn’t seem practical to spend a few hundred bucks for a brand…
My Nanit Pro, Wall Mount, will not power on with the wall cord provided. I have tested multiple known working outlets and the night light on top of the device will not turn on. I have reseated the Nanit a few times and no change. I took a spare USB-C cable and outlet and plugged it in and it came online immediately. I…
Hi, I am trying to use Nanit camera for my second baby but want to retain all of the data that I have collected of my first child. I have an active subscription for my first child. How do I create a second profile for my newborn to use with my existing nanit? How do I also ensure I don’t loose any data (growth and…
Hi, I've been using the Nanit Pro for two weeks now, and I've noticed that the "Went to Bed" time under Insights keeps getting updated throughout the night. For example, if I pick up my baby for a feed and put her back down, the bedtime sometimes gets overwritten—even though this doesn’t happen consistently. Most nights,…
I’ve been having reoccurring issues with Nanit dropping connectivity through the day. Issue seemed to get really bad after the 6.48.6 update. Rebooting, repairing, and changing bandwidth have not solved the issue.
can you please send me the MAC address for my banit
My camera has lost the one most basic and important feature of all baby monitors, the audio!. Audio cuts off after 1 minute. This just started yesterday. This is so annoying and there is no resolution to previous chats. Rebooted, uninstalled/reinstalled, unplugged camera, unplugged from outlet. Reset wifi connections. No…
my camera makes an awful noise 24/7 it sounds like white noise but more aggressive, I’ve deleted the app I’ve reinstalled the camera I’ve done all the troubleshooting steps and nothing works, the sound is constant but I can’t hear anything from the room itself, so my daughter cries and I can’t hear that just constant…
It looks like you're new here. Sign in or register to get started.
