Hey everyone, We have slanted ceilings above our crib and recently purchased the Nanit pro with wall mount. There is not enough clearance to have the camera meet the height requirements. If the camera is closer to the crib, how much will this affect the functionality of the analytics?
hello, I received my Nanit for my baby shower and the box it came in says that 1 free year of Nanit insights service is included. Can you please send me the activation code or let me know where I can find it on the box so I can get that set up on my account? I would like to utilize it now since my baby is here and we are…
my husband has a Google pixel something and I have an iPhone 13 Pro Max. When his app last updated, it has much better features than mine which is up to date. We have two daughters and he’s able to swipe between cameras instead of going into the sidebar and selecting a camera. When he uses split screen he has all the…
is a paid subscription required? At this point we only need the nanny for video monitoring. Thanks!
How is this possible? Wife's IOS-81 degrees Husbands Android 76 How could we possibly have 2 different temp readings from 1 camera?
This is the second camera we’ve gotten from Nanit since our baby was born in March 2023. We got a replacement camera because the temp and humidity was not working. Well not only has it stopped working on the new replacement camera about a few weeks after we got it (we didn’t contact support because we just gave up on…
Can I set up the camera on a floor stand at the head of the crib and place the bassinet next to the crib where the camera is? Will it affect the alerts and SIDS protection?
hi there, My app has not show any advantage since May 30th. I have been busy and didn't really pay attention till 2weeks agago. I have Insights premium so I don't understand what is going on or what went wrong. Can we please resolve this as I am not getting what I paid for. Please let me know what to do because I just…
We’ve recently come across an issue with the wall stand for our Nanit. It is affixed to the wall, but our daughter is now tall enough to touch the stand from her crib. That small amount of vibration is enough to make the camera lose connection. Not a problem to unplug and plug back in, but I have noticed of all the USBC…
my nanit pro just suddenly within the past two days has no nature sounds even if turned on in the app. The microphone two way communication is also not working. I did a hard reset several times. I did plug and unplug method but nothing. My nanit plus are older than this nanit pro but have no issues like this. Please help.…
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