We’ve just updated our apps and now are having issues with our sound - even after rebooting the camera and force closing our app. The sound is there but it’s incredibly faint and we can’t hear it so are concerned when we go to sleep we won’t hear our son. Is this a common problem with this app update? I haven’t had this…
Our daughter’s room has a sloped wall that comes out over her crib (imagine like it’s under a tent). Would the wall mount work if we mounted it on the sloped wall and angled the camera up? Does the wall mount allow you to angle the camera up or down?
Just setting these up and with twin babies we have two Nanit Pro cameras in the nursery. With both on night vision at the same time, it appears very bright and washed out and not sure if the infrared from each camera is interfering with the other. It is causing an almost total loss of the images altogether due to an…
Each time the light changes in my sons room from the outside the Nanit makes a clicking noise and almost looks like it’s taking a pictures. It keeps waking my son up! Can someone help??
I’ve been trying to get on the phone with anyone from support for five days now. This morning I had a video call scheduled at 9:15, but when following the link to begin the call it instructed me to reschedule for 10 because all agents were busy. Our camera is completely dead, not taking power, and has been for five days.…
I would like to delete a baby profile. Is it possible? I can't find the option (just to de attach camera) Thanks
Hi, I evacuated my house in Los Angeles today. Currently at my in-laws and just plugged in my Nanit Pro for the first time that I took with us instead of the other baby monitor we had, assuming this was better. AND THE NIGHT VISION DOESN'T WORK AT ALL. I’ve powered it on and off. I’ve rebooted it and updated the firmware.…
This discussion was created from comments split from: Video History tells me “No video available”.
For the past few days, my nanit background audio will stop after exactly 1 minute when I either switch screens out of the app (not closing the app) or my phone locks. I am on ios and the latest software update. Please help as I don’t want to leave the app and screen on the entire night and burn my phone display.
While Vision Pro supports running iPad apps, I can't find the Nanit app in the App Store. Did the team decide to opt out the iPad app on Vision Pro? I wonder if you can share the reasoning and if you have plans to build a native app for Vision Pro. Thanks!
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