I've had this camera and wall mount now for almost 2 years and I can confidently say that the temp+humidity has only worked 14 days in total over the last 20 months. I have tried countless times unplugging the camera from the stand, unplugging the stand from the wall, making sure firmware is updated, etc. and that only…
We unplugged our camera to move it to a different side of the room and ever since we moved it the temperature reading is gone. We have tried all the recommendations and nothing is working. We have ours mounted on the wall we do not have a flex stand and I am not buying one. Please give us other alternatives. We need to…
My nanit camera has a constant white noise in the audio background. I've rebooted the camera, uninstalled/reinstalled the app while power cycling through the camera, force closed the app, and all firmware is up to date. Not sure what my options are. It's also not registering her sleep.
Hello! I’m currently receiving motion detected alerts but not sound detected alerts (my camera is close to the crib, sensitivity is high, etc). Any suggestions?
My Nanit Camera is showing an incorrect time for about an hour. Example it says my daughter woke up at 10:30 but it was actually 11:22 am. How do I fix this?
We received the 5 year bundle today and setup everything but for some reason the 6-month trial subscription for the milestones plan is not activated on the account. It might be due to my wife purchasing the Nanit device on her account and me setting it up with my email. How can we activate this trial?
I try everything to pair the camera but is not working it shows all the time this, I try to contact support but nobody give me a response.
On Wednesday, February 26th, 2025 between 10:30-11:30am ET, we will be conducting scheduled maintenance to the Nanit network. During the downtime you may briefly experience delayed push notifications. You will still be able to see your camera’s livestream during the maintenance window. We are upgrading our infrastructure…
Hi! I have the app set to background audio, my phone set to high volume and not silenced or in DnD mode. Before I go to sleep it works just fine with the sound coming through clear. But then I go to sleep and at some point in the night my partner wakes me up because the baby is screaming but my phone's screen is black and…
I am thinking of passing my old Nanit Plus on to my SIL. I haven’t used it in awhile and I know there’s a newer version. Will she still be able to download the app and connect to use the Plus?
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