The wifi button is stuck loose and I'm unable to press it to connect to wifi. This is super disappointing after such a short time with a very expensive monitor. I'm also now travelling for 3 days and unable to use the camera for my child.
I activated my Nanit Pro camera in August when my baby moved to a crib. The camera I have came with a free one year subscription to analytics etc. My subscription has just ended, over 6 months early. Why would this happen?
I am getting alerts every few days that my subscription is over. I go in and subscribe again but it is a continuous issue.
Once again Nanit is not working on Google Home Display devices. This matter was resolved in another thread and proceeded to work for about 48 hours. Please investigate with Google
Hi, I have added the camera to Google Home and it appears in Google Home but just sits on a screen showing connecting with a spinning wheel. I have tried the steps in your guide but have not had any success just the same spinning wheel. Please can you help? This is the reason I chose this camera. Thanks, Sam
It would be great if you could mute the volume for set amount of time (i.e. 1, 5, 10 minutes). My son starts making noise and we want to give him a chance to put himself back to sleep, but don’t want to forget to turn the volume back on later. Thanks!
This is an ongoing issue. No video available. It even happened one night when my child was vomiting in his crib. I ran up there when the video stopped streaming. But again now. It’s been 15 min and the video won’t load on the app. Why is this happening?
This discussion was created from comments split from: Nanit Scheduled Maintenance on February 12th, 2025.
My baby is not due for another 4 months and I’m setting up the last things in the nursery. I would like to startup the camera however I don’t want to miss out on the full year of Nanit Insights. I saw on the forum that it I could request an extension of my Insights subscription so that I can get things started and still…
Hello! Our camera unit fell off the flex stand (it’s always been wobbly) and the camera button went inside the camera. How do I get this repaired?
It looks like you're new here. Sign in or register to get started.