Hello, We've been having trouble with the temperature and humidity not showing on the app (appears as — in both sections). I have followed the tips of disconnecting the camera from the base for 10 minutes and resetting it, however the app still does not display the temperature or humidity. This happens with both the wall…
I would drop my existing logging app and switch to Nanit for the convenience if you had one more feature. Not all Moms breastfeed and I appreciate you have a Bottle option in the app, but it is very important to track production as well if you are not breastfeeding and I would appreciate that option being added.
Since the last couple days the video history and event history are not working. The live feed still works. What could be wrong?
Our breaker flipped and we lost power. When I turned everything back on again, our Nanit camera stopped working. The Nanit was plugged into a surge protector and everything else on the same surge protector still works fine. When plugged in, it briefly shows the red lights and makes that faint "click" sound. After about two…
please help. I’ve tried everything.
When I get an activity alert from my new Nanit Pro for motion, sound, etc, and I click on it, it takes me to a screen to view the video but it just says “Video is processing. Please try again in a couple of minutes”. Is it normal to get this error? It seems to somewhat defeat the purpose of being able to see what happens…
This is the 2nd time we’ve updated the camera and it won’t turn back on! I’ve tried hard reset, unplugging for a minute, checking the power, etc. I know it has to shut down after the update but it never seems to turn back on. Luckily the last time I go it to turn on, but not this time
Hello! We are staying at a hotel for a month and I have been trying to get my Nanit Pro monitor to connect to the wifi so I can use it. I have had no luck! I understand that the wifi needs to be password protected for the safety of our little ones, so I purchased a wifi extender where I can set a password. I have tried…
I have been nothing but heartbroken and stressed, not only can I not sleep because of my child but now my monitor is no longer working. I rely on this piece of tech to work to ensure I wake up for my child. The WiFi button has completely come loose and it seems that this is a common problem, I have the nanit original. I am…
For the past SEVERAL weeks I have been attempting to connect my Nanit Pro to my network. I tried to update the app, hotspot method, force quitting app, router unplug, camera reset, you name it! I have another Nanit in the house and that one connects without any issue whatsoever. Nothing has helped me connect my camera to…
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