Yesterday, all my features stopped working. I can no longer see my daughter's activity, dashboard etc. I can only see the live camera, however when my husband logs in, he still has full access to everything and the app is working as normal. I tried logging out and logging back in, made sure all the updates were completed…
Hello, I'm having trouble with my Nanit. I've followed all of your troubleshooting steps, but I still can't reset or pair it with my phone. Is it possible to reinstall the camera's firmware directly from a computer?
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
I have two cameras in the same room, (small baby room) the newest camera purchased this year, and the older camera purchased in 2020 have wild temperature and humidity readings. They sit less than 3 feet from each other and will show a difference of 5-7 degrees and 6-10 degrees of humidity. Why so inconsistent? I have…
I just updated to the 6.44.592 version and ever since I have had issues with my camera connecting and disconnecting. We have tried unplugging the camera, and our wifi, reconnecting and disconnecting the camera from the wall mount, like literally everything. Please help
my nanit is reading 75 degrees. I was just in the room and there is no way it’s that hot. I have a desktop thermometer which is reading 72 and a flair puck reading 71. My heat is currently set to 68. Why is my nanit so off??
I love having the care log feature in the app so i can document her naps outside of her crib! It would also be super helpful to have a medication tab in the same area of the care log, so I don’t have to switch apps to see what time her last dose of medicine was. I would LOVE this feature to be integrated soon, if possible!…
I just unboxed my new Nanit Pro and the camera won’t turn on. Tried different outlets and also attaching directly to a different USB cable and it won’t turn on…completely dead.
I need an option to turn off the Lost Connection motivation. It triggers so frequently and 99% of the time the camera is still connected anyway - so it’s a false notification! What’s worse is the notification goes to my watch and wakes me up. I want the noise and motion ones to wake me but not a false lost connection…
Hi, We got nanit pro and niced that it gets hot. Is thay normal? We are scared of fire hazard
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New Nanit users, this one’s for you! Join our Product, Support + Community teams and learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for success. In this webinar, we'll cover: The Nanit ecosystem Nanit Insights Plans MVP features for the newborn phase How Nanit…