I’m only being shown options for the paid insights plan, no free trial - I have the flex stand as well as the wall mount. I emailed support and have not heard back
For the past few days, my nanit background audio will stop after exactly 1 minute when I either switch screens out of the app (not closing the app) or my phone locks. I am on ios and the latest software update. Please help as I don’t want to leave the app and screen on the entire night and burn my phone display.
I have two Nanits to use the split screen function for my 3 year old and newborn. Several times now I’ve woken up to both sides of the split screen function on my 3 year old and NO MONITOR on for my newborn which is extremely worrisome. So then we decided that one of us would have one monitor on one child and one monitor…
how come my flex stand won’t show a summary of when he was up or down etc.
I have 3 nanit cameras. The 2 that show up on the split screen are not the two i want to see at the same time. How do I change which two caneras show up in the split screen mode?
Hi - for the past month when I set the app to "background audio" once I am out of the app the audio skips in and out. I can hear my white noise machine and then it gets choppy. Seems to be a common issue for a lot of people. And yes I have power cycled many times. please help
Recently i went on holiday and took the Nanit with me, unfortunately I was not able to setup it at the hotel but to my suprise when returnjng home is failing to connect where.it always worked, i can see that finds the camara and connects to network then on Ui shows "connect to nanit..." geta stuck here and then shows thr…
received my Nanit pro this week, was able to connect it to the internet and then it continually disconnected. After a few reconnects, now it won’t even power out. What an utter and complete piece of garbage of a product. How can I get this useless junk to just turn on?
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
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