Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
Hi there, I have a Nanit Pro with the Wall Mount but am missing the mount level and the screws/drywall anchors. I see that at one point I could purchase these replacement parts online but they are now sold out and I'm unable to find them anywhere. Is there somewhere I can purchase these so that I can mount my camera and…
We love our Nanit and rely heavily on it. Today the insights tab stopped working for both my husband and me. Nothing has changed — same network and everything. But nothing today was recorded or tracked. Thanks!
Currently, the Nanit camera temp sensor reads a couple degrees higher than the room temperature. This happens because Nanit software devs didn't offset the device temp to the room temp. Since the camera itself is is always very warm, it shows room temp hotter than it actually is. This would be a necessary fix, because…
Hi - the wifi button on our Nanit is wedged in. We’re not able to use our Nanit as a result because we can’t connect to wifi I’ve seen many others have had this issue in the chat forum. Please help
We moved between baby #1 & baby #2 we are currently trying to use our wall mount but have misplaced the wall mount bracket/level. Is it possible to have that replaced?
My Nanit reset button is stuck, my Nanit just suddenly stopped working. I’m being told I have to replace the head when the camera is just right at 2 years old. I’m seeing others with this same issue which leads me to believe you guys are trying to rip off customers. This is obviously a known defect.
it would be nice to be able to schedule the camera on/off setting for specific days and times. For example, we want to turn it off in the morning when we leave for daycare and then back on in the evening prior to normal bedtime. I would assume reminder notifications that it’s turning on and off at scheduled times would…
nanit is on wall-mount. Was working well for 1.5 years and now microphone voice is so soft, neither my baby, husband or nanny can hear me. I tried disconnecting-reconnecting, rebooting the camera but to no avail. I cannot soothe my baby or talk to him from work when I’m on night shifts at the hospital and it’s affecting me…
For the past 4 days when I am using my app in background audio the audio cuts out. I also keep getting notifications that I am losing connection to the camera (these are not always happening together) but when I open the app the camera is fine. I'm just not able to have the audio consistently which is an issue during the…
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