Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
Hi there, We have 2 profiles for our 1 child. I'd like to delete one. I unpaired it from the camera but now cannot seem to delete it off my screen. Can you please help?
Did you hear about our new feature? Now, with the measurements you've taken using Nanit Smart Sheets you can watch your baby grow over time, right in the Nanit app. Watch Them Grow creates a montage of snapshots taken when measuring your baby's height with Smart Sheets so you can watch your little one grow before your…
Hi! Whenever I click on Activity History, the video and timeline no longer load for "Today." It used to display normally, but now the screen appears blank. To view today’s history specifically, I have to switch to the previous day and then back to today. It’s not a major inconvenience, but it does seem unusual, and I’m not…
what does this icon (the white one in the middle) mean on the baby monitor screen? There are 3 options when you tap it, sound on, this icon (shown in picture), and then sound off. I can’t figure out what this one means?
I have 2 nanit camera's but only one is giving a sleep score. They are both set up the exact same way, one was purchased in 2023 and one was purchased in 2024. i also noticed they are on different firmware versions but neither is prompting an update and the one that is giving the sleep score is the older firmware version.…
nanit is on wall-mount. Was working well for 1.5 years and now microphone voice is so soft, neither my baby, husband or nanny can hear me. I tried disconnecting-reconnecting, rebooting the camera but to no avail. I cannot soothe my baby or talk to him from work when I’m on night shifts at the hospital and it’s affecting me…
my camera makes an awful noise 24/7 it sounds like white noise but more aggressive, I’ve deleted the app I’ve reinstalled the camera I’ve done all the troubleshooting steps and nothing works, the sound is constant but I can’t hear anything from the room itself, so my daughter cries and I can’t hear that just constant…
Is anyone else having issues with the Nanit App glitching and kicking you out while using the split screen mode? My app and device is up to date. Any suggestions?
to connect to hotel wifi
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