I no longer have a Nanit camera and want my account, baby profile and all data, including any saved footage deleted.
help my wifi button is stuck in!! It
Is there any Apple Home support in the roadmap? Reason being would love to tell Siri to show me "Name here", like the Google and Alexa home's can do since those are supported. Would also allow Picture in Picture support on Apple TV. Thanks!
Is there a way to export all videos at once? I know I can manually select one clip and download to my device or share to external apps, but I would like to do this at bulk, download All the clips I have saved in memories at the same time.
I have the crying detection notification on, mainly so I will not miss my baby crying while there's noise in the other room. Currently if I'm in the next room with the baby crying in my hands, trying to sooth her, I'm getting bombarded with crying detected notifications, which can be annoying and distressing. Since the…
Hello, I just had my baby but I do not want to start the insights subscription yet. I would just like to use the camera. However when I tried to set up the camera in the app, it tells me I have to pair it but that will start my subscription. How can I use just the camera until I’m ready to live the baby in her room? thanks!
Yesterday, all my features stopped working. I can no longer see my daughter's activity, dashboard etc. I can only see the live camera, however when my husband logs in, he still has full access to everything and the app is working as normal. I tried logging out and logging back in, made sure all the updates were completed…
This issue started when I recently got my iPhone 17 pro max. When I am using my app in background audio the audio cuts out. It seems to cut out as soon as I open another app (even if the app isn't using sound) or if my phone is locked and I get any kind of notification. I also keep getting notifications that I am losing…
Our Nanit has been working fine but a couple days ago, the WiFi button just got stuck and it hasn’t been able to connect to our network. I’ve tried different wall mounts and multi stands also. A quick internet search shows that this is apparently a known issue. Can we try to resolve as soon as possible at we are unable to…
Hi on my nanit account the mom is still pending to get full access on the account. We tried everything. Are you guys able to fix this on your end.
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