You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
hi! My audio stopped working on my upstairs Nanit pro camera. Please help!
Hi there, We have 2 profiles for our 1 child. I'd like to delete one. I unpaired it from the camera but now cannot seem to delete it off my screen. Can you please help?
When I log into the web browser page (https://my.nanit.com/cameras-and-plans) to watch the kiddo I continually get logged out of my account within a few minutes, usually in less than 10. I don't have this same issue on the iOS app. Every time I am kicked out I have to re-authenticate, meaning re-enter the password and…
Recent versions of iOS has an option for Live Activities that are streamed directly on the lock screen: https://developer.apple.com/design/human-interface-guidelines/live-activities A great use case is to stream the Nanit video feed there, like Tesla does when Dog Mode is active (example:…
My daughter naps in her crib with her Nanit on, twice a day. Yesterday there were no daytime insights and last night said there wasn’t sufficient data. She was in her bed all night last night, over 10 hrs. Today she’s already napped once and there is nothing for this morning. Kind of annoyed I’m not getting what I’m paying…
Since the last couple days the video history and event history are not working. The live feed still works. What could be wrong?
I keep receiving temperature-out-of-range notifications. The stated temperature is correct, but the message is useless. I am happy with the actual (and reported) temperature. How do I adjust the temperature range setting so I don't get these unhelpful messages? Searching your HELP for temperature range setting or adjusment…
I need to remove two profiles from my Nanit app that I was given temporary access to. I have been detached from the camera, but cannot remove them from showing in the app.
For the past 4 days when I am using my app in background audio the audio cuts out. I also keep getting notifications that I am losing connection to the camera (these are not always happening together) but when I open the app the camera is fine. I'm just not able to have the audio consistently which is an issue during the…
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