You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
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Is it possible to set up restrictted hours on the cameras for viewers
Hello - I am trying to use the audio feature of the camera and it has never worked. I have tried a few times over the last several months and it always does the same thing, when I click the microphone icon it says "Connecting.." then after a few seconds it just says "connection failed. Try again" Please advise, thank you
Hello, I need urgently the mac address for our NANIT PRO camera. I am trying to set up our my Nanit Pro however due to residential conditions the WiFi is through ask4 Wi-Fi of which I have an account with. Devices are added to the account via the devices Mac/ WiFi address. How do I find this for my Nanit?
Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
Nanit is not recording events despite alerting that there is one. Says “oops, we were unable to generate a clip for this event.” Another thread on here said to downgrade the firmware to 6.18 but that is not an option to our camera which is at firmware 23.1.19 again with no option to downgrade. I’m writing for my other…
Hello, The Nanit app is saying that my baby is sleeping but she has not been in the crib for several hours. I've also made sure there were no objects in the crib that the camera might be mistaking for our baby. Please let me know how best to resolve! Best, Emerson
I had two Nanit cameras for my two boys when they were babies and used the split screen feature regularly. Now they are grown up and share a room. I only use one camera in their room. We lost the second camera when we moved homes. We had our third baby recently and bought her a new Nanit camera. The split screen function…
When using the white noise sound out of the camera the track doesn't have a seamless loop. It cuts off every 2 minutes with a gap. Surely this isn't by design? It's annoying and disruptive. Is this on every nanit, is there a software update to fix this?
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