You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled the app and reset the ipad. I don't know how to fix it.
Our Nanit has been tracking night time sleep as a nap. He usually wakes up between 4-5 to have a bottle then goes back to sleep. Put him back to sleep around 5 AM this morning and he woke up at 9. The Nanit counted it as a 4 hour nap. My “out of bed” time is set 8 am - 10 am. This is the 3 or 4th time this has happened and…
Nanit needs to add tvOS support and include browser access in the base plan. Being able to view the monitor on Apple TV would make multitasking and nighttime monitoring far easier for parents using a shared screen. Locking browser access behind a paywall is frustrating — this is a basic feature offered for free by even…
You asked - we answered! Our team is excited to announce the launch of Nanit’s Split Screen feature (launching 7/13). We are the only smart baby monitor to have this feature available and it has been one of our top-requested features! 🤩 As you are exploring this new feature, we anticipate that you may have some questions.…
Hi there, I have a Nanit Pro with the Wall Mount but am missing the mount level and the screws/drywall anchors. I see that at one point I could purchase these replacement parts online but they are now sold out and I'm unable to find them anywhere. Is there somewhere I can purchase these so that I can mount my camera and…
hi! I have a Nanit pro and the sleep insights are not working once my husband leaves my son’s room after he goes to bed. It says away after my husband leaves. How can I get it to look at the correct person?
Since the last couple days the video history and event history are not working. The live feed still works. What could be wrong?
We recently upgraded our plan from the Sleep plan to the Memories plan. Our app says we can have 10 team members, but it will not let me add any more than the current 2.
I configured my sleep time settings to 8:30pm - 8:30am however my baby does not go down at 8:30pm exactly every night. Our nanit only registers 8:30 as the start of sleep time even when we put her down at let’s say 9pm - therefor I am not getting accurate sleep results and I’m not able to see exactly what time I put her…
I’m only being shown options for the paid insights plan, no free trial - I have the flex stand as well as the wall mount. I emailed support and have not heard back
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