You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
For the past 4 days when I am using my app in background audio the audio cuts out. I also keep getting notifications that I am losing connection to the camera (these are not always happening together) but when I open the app the camera is fine. I'm just not able to have the audio consistently which is an issue during the…
Our Nanit has been working fine but a couple days ago, the WiFi button just got stuck and it hasn’t been able to connect to our network. I’ve tried different wall mounts and multi stands also. A quick internet search shows that this is apparently a known issue. Can we try to resolve as soon as possible at we are unable to…
is there a way I can save all the videos under “memories” all at once? Bulk download? I know I can do each video separately but I’d like to download all of them at once. Is this possible? It’ll save me a lot of time. Thanks!
hi is there w way I can download memories to my PC rather then doing it one at a time from my phone ?
I’m in Texas & the time changed yesterday morning. It shows that we put Emma Kate to bed at 7 pm last night- when will it update to the correct time? We put her to bed around 8 pm.
Recently every time I go to use the two-way microphone to talk to my daughter through the camera it says connection failed and to try again. We have unplugged the camera and power source and the issue continues. I have updated my app in the App Store so just very confused on why this feature no longer works.
my camera has fallen off of the flex stand many times and won’t securely attach to flex stand and now has fell on my baby I’m not happy at all considering the money spent on this baby monitor is there anyway to resolve this issue?
How do we find out what the release notes were for the recent Nanit firmware release?
Hi, I jusy got a second nanit and was completely taken aback at, 1. the fact that I have to pay a whole other subscription for a second camera that was already crazy expensive and 2. The fact that the cheaper option with the “6 months free” only lets me have 2 viewers, but I need 3. My husband, myself and our nanny all…
all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled the app and reset the ipad. I don't know how to fix it.
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