You can now reboot (also known as power cycle) your Nanit Baby Monitor directly from the App! Simply ensure you're connected to the same Wi-Fi network as your camera and initiate the reboot within the App’s Advanced Settings. This feature allows you to quickly resolve many common camera and app issues without needing to…
Check out our tips on how to get the most out of our forum. Welcome to the Nanit Help & Support Forum! You are in the right place to ask questions about the Nanit Camera & App. Looking for some guidance on getting started? Below are a few easy tips on how to get started in our Nanit Camera & App forum. Have a question?…
My video history cuts off around 25 minutes before the live stream/current events. It used to show me a few minutes before live/current events. It’s also showing “taken out of bed” and “woke up” when there is no activity. I have signed out/ back in, close my app, and unplugged the camera. Nothing has helped. This started…
Hello, I need to find the MAC address for my nanit in order to connect it to my wifi network. Can someone privately message me to help me do this? Thanks!
my background audio stops playing and I have the most recent update.
Nanit is showing that my son's bed was attended to an hour and 15 minutes ago, when that is actually how long he has been asleep. Why is Nanit not showing that he is asleep?
Hi there - we can't see the last 15-20 minutes of video on the large stream. We recommend including as much of the following information as you can: - Camera model - Nanit Pro - Mobile device - iphone 16 plus - App version & Camera firmware version - latest version - Issue(s) that you are experiencing - I'm having an issue…
Hey, we’ve just recently purchased the Nanit from wall mount and installed it yesterday. Last night, I realised the camera feels hot to touch. When I unclipped from the wall mount, both the camera and the back of the camera that has the connections on it felt very hot. is this normal? Should I be worried? thanks
I just received my third Nanit pro camera. We have a three-year-old, and one year-old and we are expecting a newborn here within the next four weeks or so… On my iPad/iPhone I can only see two cameras while my husband has visibility to all three of them on his Samsung Galaxy. I read that androids, have the ability to see…
Hi, Issue 1: I have an iPad Mini 6th Generation and split screen mode is not working for the Nanit app. My iOS version is the most recent (16.6) and my Nanit app version is the most recent (3.11.8 (622)). The split screen function appears and I can click it but I cannot add any cameras to the split screen view (which I can…
Hello, We've been having trouble with the temperature and humidity not showing on the app (appears as — in both sections). I have followed the tips of disconnecting the camera from the base for 10 minutes and resetting it, however the app still does not display the temperature or humidity. This happens with both the wall…
I would drop my existing logging app and switch to Nanit for the convenience if you had one more feature. Not all Moms breastfeed and I appreciate you have a Bottle option in the app, but it is very important to track production as well if you are not breastfeeding and I would appreciate that option being added.
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