-
Connection Issues/Microphone Feature Not Working
I have the Nanit Pro and I use it with an iPhone 11 Pro Max. Used for one year. I noticed that right around the time nanit was prompting me to enroll in the paid insights program, I started having two issues. The app has been glitchy and unreliable off and on, not loading the image for several minutes at a time, or simply…
-
False Red Alerts
Hi, I just had my 3rd false red alert in exactly 1 week. First last Sunday, then the following day (Monday), and now today, Sunday (7/3/22). These alerts are causing me anxiety. It’s making it where whenever I put her (almost 4 mo baby girl) down for naps/bedtime, I have to keep the app open because I’m so scared if I’m…
-
Horrible experience for months
I am not one for wasting my time and write reviews but I no longer no what to do. For almost seven months now I have probably over five tickets and no resolution. My second nanit since buying it in November 2021 has been having issues from the get go. No one will replace this and this is just not right. I have done every…