-
Sporadic disconnects
For some reason our camera is suddenly disconnecting from the internet now. We have had it for 3 years and never had issues until the past 3 days. But now it is only pairing and recording sporadically. It will be on for 5 minutes, disconnect for 20, back on for 10, back off. Almost like it’s losing power off and on. But…
-
I’m trying to find the IP address for my camera so i can identity signal issues with eero ap
Trying to find out the IP address of the camera so i can monitor on my erro app
-
White noise and camera keep turning off. WHY?!
we recently did the new update for the Nanit camera and it has caused so many problems! The camera keeps disconnecting and turning off. This is causing the white noise to turn off and wake our son up who is sick! We thought it was a defective camera at first. We had Nanit replace the camera, however, we are having the same…
-
Connection Issues/Microphone Feature Not Working
I have the Nanit Pro and I use it with an iPhone 11 Pro Max. Used for one year. I noticed that right around the time nanit was prompting me to enroll in the paid insights program, I started having two issues. The app has been glitchy and unreliable off and on, not loading the image for several minutes at a time, or simply…
-
False Red Alerts
Hi, I just had my 3rd false red alert in exactly 1 week. First last Sunday, then the following day (Monday), and now today, Sunday (7/3/22). These alerts are causing me anxiety. It’s making it where whenever I put her (almost 4 mo baby girl) down for naps/bedtime, I have to keep the app open because I’m so scared if I’m…