Nanit switching on and off

Darcypedro
Member
Twice in the last 24 hours the nanit has switched on and off again, stopping the white noise and breathing monitor and waking the baby up. Then trying to use the app to get things back running takes forever as it ‘loads’ and buffers.
I’m genuinely aghast that a camera that costs this much money fails on such a basic level. Yes I’ve tried the very long winded reboot that no parent has time for. When will nanit actually look into these issues?
I’m genuinely aghast that a camera that costs this much money fails on such a basic level. Yes I’ve tried the very long winded reboot that no parent has time for. When will nanit actually look into these issues?
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It’s just done it again tonight and woken my baby. I’m absolutely sick of it. Can someone from nanit contact me immediately.
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Hey @Darcypedro,
Since you mentioned earlier that you have performed a power cycle on your camera but that didn't work, you may want to try performing a hard reset on your camera, which you can refer to here: How do I reset my Nanit camera?
If resetting the camera does not help, please let me know.
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