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Brand new sound and light won’t connect
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
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Sound & Light Machine beeping and cutting on/off
Ever since the new update, I've noticed that at least once an hour there is a disturbance to the sound machine. It either makes a loud pitched beep (almost like a fire alarm) or it cuts out and comes back on a few seconds later. I've tried switching sounds, turning it on and off, deleting and reloading the app on my…
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Camera & Sound Machine Disconnection
Hi, I wanted to ask anyone with more than one camera & sound/light machine if they have experienced any issues with their machines disconnecting often. We had our second baby in May and have a second camera and sound/light machine for our son. Since having two sets of each machine (our 1.5-year-old daughter has her own set…
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Two-Step Verification Stuck?
Hi, I am trying to set up my Nanit Sound and Light machine, but after I registered for an account and confirmed my email address, it asked me to set up 2FA. I went ahead and put in my phone number, but it just gets stuck on the next screen saying they texted me a code. I haven't gotten a code. I have double and…
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How to lock sound and light machine
On the bottom of the sound and light machine there is a lock icon. I cannot find how to turn on the lock.
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Help! Sound and light won't connect to wifi
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
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Sound. + light machine not working after update
after the device needed a software update the device no longer will connect to my phone or Wi-Fi. I have followed reset instructions, but nothing is working.